Banfield Pet Hospital® - Niles provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Horrible...charges are sky high but they dont even examen your pet , my cat died next day after I paid for full exam , blood tests ... they charged me for antibiotic but forgot to give me ...then when my cat was getting worse response was" monitor then take to er 🤷
And I still dont know her diagnoses 💔😢
NS
Nic Saura
Sep 3, 2026
5.0
Idalys is always so warm, gentle, and caring with Roscoe. She is incredibly patient, attentive, and sensitive to his needs, and it is clear how much she genuinely cares about the animals she works with. Idalys always goes above and beyond for Roscoe and does not give up on him, no matter how resistant or anxious he may be. She remains patient and determined to make sure he receives the care he needs while keeping him as comfortable as possible.
When Roscoe had an ear infection, Idalys took the time to patiently explain how to apply his ear drops and showed us different ways to make sure we were doing it correctly. Roscoe was anxious and resistant, but she was so gentle and reassuring with him that she helped him feel calm and comfortable.
Idalys truly has a caring, tender touch and such a big heart for animals. She treats Roscoe as if he were her own, and that means so much to us. We always feel completely comfortable trusting her with Roscoe’s care, and it is always a pleasure to have her take care of him. We are so grateful for the kindness, patience, dedication, and compassion she shows Roscoe every time we see her.—Perla & Nicolette Saura
MS
Melissa Shene
Jun 18, 2026
5.0
My dog went in for dental cleaning. She has bad teeth. Dr Lance kept me well informed of my pets status and kept the bill to within a range I could financially afford. All of the Staff were very friendly.
DA
Doris Angela
Apr 28, 2026
1.0
How do you call and reschedule an appointment the day of because your doctor is going to be on lunch at the time I scheduled????
And then be unwilling to take a drop off after the doctors lunch break???
Incredibly unprofessional and careless.
GG
Gerald Gutierrez
Apr 22, 2026
1.0
Hard to book an appointment. They close before their listed hours of operation
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of services does Banfield Pet Hospital offer?
Banfield Pet Hospital offers preventive care treatments including vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive examinations, spay/neuter, microchipping, DNA testing, and more.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and referrals as needed. For emergencies after hours, you should contact a local emergency hospital.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early screening diagnostics, nutrition and dental consultations, and more. They are not insurance but cover routine preventive care with applicable discounts for treatments.
How can I pay for an Optimum Wellness Plan?
You can pay monthly via automatic withdrawals from your bank account or credit card, or pay in full at enrollment to cover the annual agreement for your pet's essential health care.
What kinds of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments where you leave your pet and get a call when ready, and virtual visits for Optimum Wellness Plan clients to get care from home.
What are Banfield Pet Hospital's hours of operation?
Banfield is open Monday through Saturday from 7:00 AM to 5:00 PM and closed on Sundays and major holidays.
Is Banfield Pet Hospital accepting new patients?
Yes, Banfield Pet Hospital in Niles is currently accepting new patients for dogs, cats, and small animals.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to visit Banfield Pet Hospital to ensure timely and attentive care.
What nearby food options are there near Banfield Pet Hospital?
Near Banfield Pet Hospital, you’ll find several dining options such as Wendy’s for fast food, Honest Niles and Honest Restaurant offering Indian cuisine, Chipotle Mexican Grill for Mexican food, Wingstop for chicken dishes, and Bada Sushi for Japanese cuisine, ideal for grabbing a meal before or after your visit.
What other pet-related services are close to Banfield Pet Hospital in Niles?
Nearby pet services include PetSmart, which offers pet training, retail items, and pet services, providing convenient options complementary to Banfield's veterinary care.
Are there other health or wellness centers near Banfield Pet Hospital?
Yes, nearby facilities include Healthy Babies Happy Families, a medical and lactation service center, and ATI Physical Therapy offering physical, occupational, and speech therapy, which may be helpful if you're visiting the area for comprehensive family health care.
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