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Petco

4.3
(588 reviews)

Business Details

(815) 462-0639

About

Pet StorePet supply store
Petco pet store in New Lenox offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in New Lenox helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
495 E Lincoln Hwy, New Lenox, IL
60451-1973, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 7:00 PM

Reviews

4.3
588 reviews
5 stars
386
4 stars
98
3 stars
42
2 stars
25
1 star
37
  • TT
    Tara
    2 days ago
    1.0
    So very ignorant can not be bothered no one said even hello and Jesse that rang me out today please tell him to stop “adjusting” and put his phone down. Terrible
  • CM
    Christine M
    4 days ago
    5.0
    Perfect Just perfect!
  • PV
    Pamela Vinson
    Aug 1, 2026
    1.0
    Messy and unorganized Poor customer service at check out I left thinking I will never walk into that location again
  • SG
    Suzie Gosewisch
    Jul 31, 2026
    5.0
    My fish needed a fish! Lol The orange is a 5 year old fromPetco. He originally cost .16 cents.
  • KK
    Kim
    Jul 30, 2026
    1.0
    I have been a loyal customer to this specific location for 7 years now, this evening changed my experience with this location. I went in this evening and purchased my pets kibble, the cashier that assisted me i believe his name is Jesse made the experience extremely unwelcoming ! He did not greet me, he was ranting and complaining to his fellow coworker about the workspace and completely disregarded my presence as a customer. When I decided to pay cash, he simply snatched the money right out of my hand. He was abrasive and extremly demeaning. I honestly feel i was discriminated against by Jesse. Every other employee has been beyond phenomenal. That young man tainted my perception to this store. I will no longer bring my buisness to this store, I prefer to make a longer commute to the Shorewood location where I know I will be treated with respect.

Frequently Asked Questions About Petco

Does the Petco New Lenox location have a vet hospital?

Yes, Petco New Lenox has a full-service vet hospital.

Does Petco New Lenox offer vaccinations?

Yes, Petco New Lenox provides vaccinations.

Brand Certified Facts from Petco

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Certified August 16, 2026Yext Knowledge Graph
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