Our practice sees a variety of small animals from Vernon Hills, Mundelein, Libertyville, and beyond. We put your pet first; that’s why our clients (and now their children and even grandchildren) have been returning again and again over the past 36 years.
We aim to provide the highest quality in veterinary care in a friendly, relaxed setting. Our appointments are longer than the average in the veterinary business. We want to take the time to get to know your pet and give him or her an individualized and thorough health care plan.
Although our focus is on dogs and cats, we're also happy to see our small furry friends: rabbits, ferrets, guinea pigs, and rats.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.