Banfield Pet Hospital® - Glen Carbon provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Wonderful place to bring your pet for care. I highly recommend this great clinic to everyone
SS
Sierra Simpson
Aug 14, 2026
1.0
Dr Hamm is fine. All the vet techs and desk service people are here for a paycheck and social hour. They answer questions out the side of their mouth, probably unknown the the vet herself. They socialize and ignore customers and pets unless the vet comes around to shape them up. They want you out of there as soon as possible and don't care for your pets. They are here for a paycheck. Our dogs have suffered for a month long due to the incompetence of the vet techs and staff. We have paid for the wellness plan but unfortunately will be moving to a better vet that has the capacity to remember pets and build relationships with owners. If you want personable and empathic service, do NOT go here. They will let your pets suffer because they'd rather do this job for a paycheck and social hour. Doesn't matter how jaded and used to a job you are, you give every being love and compassion. Not looking at them as a cadaver patient in schooling. Clinical, unfriendly, deplorable. Check my profile, I do not leave reviews. As someone who vets companies and reads reviews often, take heed to what I'm saying before deciding to bring your loved one here.
HH
Helena Holmes
Aug 5, 2026
5.0
Everybody was really nice and totally helpful
NS
Nate Sayles
Jul 19, 2026
5.0
10/10 would reccomend, and already have done so to a few people.
My best friend isn't long for this world, i know and accept that, once they hit double digits it's a matter of time before the issues start piling up. And I trust Banfield to help me maintain his quality of life and happiness for the rest of his life.
JD
J D
May 25, 2026
5.0
Euthanasia
I wanted to detail this since I couldn't find much about it and had never done it before. Their process is :
1. Sign paper work about if you want cremation or to take the pet home. They will ask if you want one last exam beforehand. They will give you a price beforehand. My dog was small so it was $240. I think it goes higher for large dogs.
2. The pet will be taken back for a catheter to be put in. They will have you pay at this point so you don't have to worry about it after.
3. Pet is brought back into the room. One shot is propyphol to put them asleep quickly. The next will put them down.
4. They will give you all the time you need with your pet. Next you can leave and I chose to take mine home over cremation. In this case you can pull your car to the front and they will bring the pet out to you. They will be delivered in a box. Inside they will be in a cute zippered sack.
They were professional and kind throughout. I think this method is better, as I've had some friends who didn't like other places who have you pay afterwards. They do not bother you with questions about why you want to or try to up charge other services.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What veterinary services does Banfield Pet Hospital in Glen Carbon offer?
Banfield Pet Hospital provides comprehensive services including routine vaccinations, microchipping, dental and surgical care, preventive care, nutrition advice, parasite control, spay/neuter, end of life care, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Glen Carbon?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 5:00 PM. It is closed on major holidays including Christmas and New Year's Day.
Does Banfield Pet Hospital provide emergency veterinary care?
No, Banfield does not provide emergency care services. During hospital hours, they offer urgent care advice and referrals. In non-hospital hours, customers should contact their local emergency hospital.
Can I get veterinary care advice from Banfield Pet Hospital online?
Yes, clients with Optimum Wellness Plans can access remote pet care advice and triage support from veterinarians 24/7 through Vet Chat™ available on the Banfield app.
What is included in Banfield's Optimum Wellness Plan?
The plan provides annual preventive care including exams, vaccines, diagnostics, nutrition and dental consultations, with automatic yearly renewal. It is not insurance but offers discounts on certain treatments.
How can I schedule an appointment with Banfield Pet Hospital in Glen Carbon?
Appointments can be scheduled online via Banfield's website or app. They also offer in-room, drop-off, and virtual visits for Optimum Wellness Plan clients.
Are appointments required at Banfield Pet Hospital in Glen Carbon?
Yes, appointments are required to visit the hospital to ensure timely and quality care for your pet.
How can customers visiting Banfield Pet Hospital take advantage of nearby PetSmart?
After your veterinary visit, you can conveniently visit PetSmart next door for pet grooming, supplies, and accessories to keep your pet happy and healthy.
What dining options are available near Banfield Pet Hospital?
Subway is nearby, providing a convenient option for a quick sandwich or meal before or after your visit to the hospital.
Where can I find other pet services or health-related providers close to Banfield Pet Hospital?
Nearby you will find additional services such as the Glen Carbon Goodwill Retail Store and the Walmart Pharmacy for pet products and pharmaceutical needs, as well as physical therapy at Axes Physical Therapy.
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