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Gateway Pet Guardians

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About

Animal ShelterPet Adoption ServicePet Groomer
GPG's Pet Resource Center Hours: Community Questions, General Needs: Mon-Fri 9-6pm, Sat 9-3pm Retail Store: Tues-Thurs 2-6pm, Sat 9-3pm Foster/Adoption Walk In Hours: Tues-Thurs 2-6pm, Sat 9-3pm Gateway Pet Guardians operates the largest Pet Resource Center in the region offering a low-cost vet clinic, Pet Retail Store and a pet food pantry to qualified applicants. Gateway Pet Guardians is a 501(c)3 nonprofit animal shelter whose passionate and dedicated staff and volunteers care for animals on the streets of East St. Louis, Illinois and surrounding areas. Our mission is to end homelessness for animals in the Metro East through rescue, rehabilitation, adoption, community outreach and education.

Location

Gateway Pet Guardians
725 N 15th St, East St Louis, IL
62205, United States

Hours

MondayClosed
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.