GPG's Pet Resource Center Hours:
Community Questions, General Needs: Mon-Fri 9-6pm, Sat 9-3pm
Retail Store: Tues-Thurs 2-6pm, Sat 9-3pm
Foster/Adoption Walk In Hours: Tues-Thurs 2-6pm, Sat 9-3pm
Gateway Pet Guardians operates the largest Pet Resource Center in the region offering a low-cost vet clinic, Pet Retail Store and a pet food pantry to qualified applicants.
Gateway Pet Guardians is a 501(c)3 nonprofit animal shelter whose passionate and dedicated staff and volunteers care for animals on the streets of East St. Louis, Illinois and surrounding areas. Our mission is to end homelessness for animals in the Metro East through rescue, rehabilitation, adoption, community outreach and education.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.