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Petco

4.4
(732 reviews)

Business Details

(815) 787-6565

About

Pet StorePet supply store
Petco pet store in Dekalb offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in Dekalb helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
2072 Sycamore Rd, Dekalb, IL
60115-2043, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM

Reviews

4.4
732 reviews
5 stars
471
4 stars
159
3 stars
56
2 stars
17
1 star
29
  • MK
    Makyla Kimble
    Sep 23, 2026
    1.0
    I had a very unpleasant experience with one of the young ladies working here. I asked her a simple question, and she responded with a very rude and disrespectful attitude. What made the situation worse was that another employee later asked me a question regarding what I had originally asked, and even though I was not speaking to her, she inserted herself into the conversation and answered again with the same nasty attitude. I understand that everyone has bad days, but there is no reason to treat a customer that way when they are simply asking a question. I left feeling very uncomfortable and disappointed with the customer service I received. I hope management addresses this because customers should be able to ask questions and receive a respectful response.
  • PW
    Philip Wdowicki
    Sep 7, 2026
    3.0
    Was looking for 4ft leather leash’s didn’t have any but found some good dog treats
  • SL
    Sheila Latona
    Jul 23, 2026
    2.0
    Although, my pickup was fine; I'm giving a low review based on how the small animals are being held. As a pet store, if you're going to continue to take small animals from unethical backyard breeders, the very least you can do is provide proper housing. I saw TWO female hamsters in one enclosure. The one white one was hiding in a corner, while the brown one groomed herself. But NO hamsters after 8 weeks old should be housed with another hamster. It's Hamster Care 101. Also, the disk spinners are not for Syrian hamsters. They need at MINIMUM a large (non metal) wheel. Please do better by these small creatures. Their lives matter too. Even if their life span is short
  • WS
    Walter stroder
    Jun 17, 2026
    5.0
    Always great to see employees who are knowledgeable! I think every person here is an animal person and takes good care of our dog when we come in.
  • LF
    Linda Farr
    Jun 15, 2026
    5.0
    Vety helpful, professional and friendly

Frequently Asked Questions About Petco

Does the Petco Dekalb location have a vet hospital?

No, Petco Dekalb does not have a full-service vet hospital.

Does Petco Dekalb offer vaccinations?

Yes, Petco Dekalb provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 04, 2026Yext Knowledge Graph
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