Brand Certified
Banfield Pet Hospital
4.5(102 reviews)
Certified by Banfield Pet Hospital • Jun 21, 2026
Business Details
6340 Northwest Hwy, Crystal Lake, IL
60014, United States
Certified by Banfield Pet Hospital • Jun 21, 2026
(815) 479-0633
Certified by Banfield Pet Hospital • Jun 21, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Jun 21, 2026
About
Certified by Banfield Pet Hospital • Jun 21, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet ServicesBanfield
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Jun 21, 2026
Hours
Certified by Banfield Pet Hospital • Jun 21, 2026
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday7:00 AM - 6:00 PM
SundayClosed
Reviews
4.5
102 reviews
5 stars
86
4 stars
3
3 stars
2
2 stars0
1 star
11
- LPLynne Pirkle3 days ago5.0I have gone to Banfield for years. Everyone has always been kind and empathetic regarding my dogs needs.
- BMBrenda MurphyJun 20, 20265.0Love love love this Banfield! Especially Ally who is a vet tech!!!! She is amazing. So professional, sweet, knowledgeable and kind with my 2 large dogs!!!!
- MPMicah PJun 15, 20265.0Friendly and knowledgeable staff, with clearly defined upfront pricing. We have been taking our dogs to this location since it opened and plan to continue indefinitely!
- BSBrooke SeabertJun 11, 20265.0The team here was fabulous! They took wonderful care of my kitty. They had awesome customer service. My cat was very sick and they were caring and helpful to get her in and checked out. Cannot say enough good stuff about them.
- KCKyle CirasuoloMay 30, 20265.0Great place!! They are so caring and super nice to my girl Tina! She broke her nail off so I took her there! They told me the prices to me before they did anything to her! They recommended they trim the rest of her nails and gave her some antibiotics and some painkillers for her!! I totally recommend this place. I'll rate them 100 stars out of 10!!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital offer in Crystal Lake?
Banfield Pet Hospital provides comprehensive veterinary services including physical exams, lab work-ups, dental cleanings, X-rays, surgery, and preventive care through Optimum Wellness Plans®.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. For urgent situations during hospital hours, they can offer advice or referrals. Outside hospital hours, please contact your local emergency hospital.
What is the Optimum Wellness Plan and how does it help my pet?
The Optimum Wellness Plan provides annual preventive care, including exams, vaccines, nutrition, dental care, and early diagnostics. It is not insurance but helps ensure ongoing pet health with automatic annual renewal.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
Payments for the Wellness Plan can be spread monthly via automatic withdrawal from a bank account or credit card, or paid in full at enrollment.
What appointment types are available at Banfield Pet Hospital?
Appointments include in-room visits with you and your pet, drop-off appointments with phone updates, and Virtual Visits for Optimum Wellness Plan clients.
What are the operating hours of Banfield Pet Hospital in Crystal Lake?
Banfield Pet Hospital is open Monday through Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 4:00 PM. The hospital is closed on major holidays such as Thanksgiving and Christmas.
Where is Banfield Pet Hospital located in Crystal Lake?
It is located at 6340 Northwest Hwy, Crystal Lake, IL 60014, inside the Crystal Lake Commons area.
Are there any pet-friendly nearby places I can visit before or after my appointment at Banfield Pet Hospital?
Nearby you can visit Helzberg Diamonds for jewelry shopping, enjoy a meal at Pizza Hut or KFC, or relax at Mattie’s Massage and Esthetics.
Can I find typical necessities near Banfield Pet Hospital in Crystal Lake?
Yes, nearby places include Harbor Freight Tools for hardware needs and Too Cute Consignment for children’s clothing and toys, making errands convenient around your pet’s care visit.
What nearby services can help me after a visit to Banfield Pet Hospital?
For vehicle needs, Valvoline Instant Oil Change and Firestone Complete Auto Care are nearby. For relaxation, consider Faithful Hands Massage & Wellness or Spa TheraPe after your pet’s appointment.
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