Banfield Pet Hospital

Reviews

• SC

  Shebel Cruz

  Sep 23, 2026
  1.0
  I’m genuinely sad to leave this review because this is where I got my cat, and I love him to death. I brought him in because he was vomiting, but after the visit he came home with diarrhea, bleeding, and was breathing heavily with his tongue out, and couldn’t hold himself up. When I brought him back as instructed, the young woman at the front desk was extremely dismissive. She rolled her eyes, wouldn’t let me properly explain his new symptoms, and even laughed at my mom sitting nearby crying and worried about our cat. It was incredibly insensitive and unprofessional. The veterinarian seemed concerned, but I felt like the new symptoms he developed after his visit weren’t being acknowledged. Unfortunately, this isn’t the first negative experience I’ve had at there pet clinic. I don’t care if I have to pay more elsewhere I’ll be taking my cat to a different veterinarian from now on.
• AR

  A R

  Sep 3, 2026
  1.0
  Find another vet! Even if your pet is having an emergency and have been with this vet for years - they WILL NOT fit them in. No empathy, no cares. Brush you off to someone else.
• SM

  Stacy Mishka

  Aug 21, 2026
  5.0
  Always a pleasant experience when I go in with my puppy. Staff is very knowledgeable and friendly
• MH

  matt husson

  Aug 11, 2026
  1.0
  I brought both my dogs in for their annual exam. They took a stool sample for each. One had blood in his stool after the exam. I am not talking about a small amount of blood. I called to ask to speak with the doctor. It turns out the doctors that work on Sundays are part time and you unable to speak to them. Their solution is to speak to their office manager. They thought it was an illogical request to speak to the doctor that is there. I requested to speak to the doctor that was there for direction or possibly an antibiotic to prevent possible infection until I could bring him back in. I was told by reception, not a doctor, that they won’t prescribe anything unless they see the dog that they saw yesterday! They must he afraid that the dog will abuse antibiotics and build up resistance. Wow! It turns out common sense isn’t so common. They did offer to let me bring the dog back in to assess the injury that they caused. My guess would be that part of that would be xrays…. I wonder who would cover that expense? RUN do not go here! They never called back to see my dog or discuss. Stunningly inept.
• MD

  Marissa D.

  Jul 31, 2026
  5.0
  Everyone here is friendly and loving. You can just tell that they love and care for each pet that walks in. My puppy Yoda loves it there. He may be scared at first but they always make him feel safe. Until after his shots. But who can blame him.

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