This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Day CarePet Boarding ServiceDog WalkerKennelPet GroomerPet Sitter
At Wag Hotels West Loop in Chicago, our state-of-the-art pet hotel features spacious play areas where pups can meet new friends, exercise, and have fun- the Wag way!
Wag Hotels West Loop offers private, hotel-style accommodations with dedicated staff on-site 24/7/365 to ensure each guest gets the love, care, and attention they deserve while you're away. From daily doggy daycare & weekly Puppy Socials to cat boarding and luxury grooming treatments, the options are endless!
Searching for West Loop dog boarding? Need a flea bath for your fur baby? Hunting for the best dog hotel in Chicago? Look no further than Wag Hotels West Loop! With 15 locations nationwide, Wag Hotels is the preferred home-away-from-home for spoiled pets across the US.
Location
Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.