At VCA Lake Shore Animal Hospital, we look forward to welcoming you, your dog, cat and other pets. Our staff believes that the better we get to know your pets, the better we can provide them the best possible health care. When you come in, you'll see why our veterinarians are praised for their kind, thorough care. We'll give you and your pet all the time you need, and never rush through an exam. We'll carefully track the course of your pet's care, which is so important to their long-term health. Our veterinarians, veterinary technicians and other pet-friendly personnel are trained to the highest standards, with knowledge of the latest veterinary medicines and procedures. All our pet patients get the best in prevention and healing methods.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.