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Business Details
About
Pet Day CarePet Boarding ServicePet GroomerPet supply store
Urban Pooch Canine Life Center has been named Best Pet Store and Best Doggie Daycare in Chicagoland – offering carefully curated Retail with The Very Best in food, yummy treats, FUN toys, helpful accessories and the comfiest in beds. We also offer Expert and Loving Pet Care Services that include Group Play Daycare, Cage-Free Lodging / Boarding, Grooming, Bathing, Transportation with our PlayTime Express Van service + delivery of retail within a radius around our store. Our sister facility, Urban Pooch Training and Fitness Center offers loving, force-free training to help create FUN, harmony and good manners in your home and around other pooches.
Location
Urban Pooch Canine Life Center
4501 N Ravenswood Ave, Chicago, IL
60640, United States
Hours
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday9:00 AM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.