This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Day CareDog TrainerDog WalkerPet Boarding ServicePet GroomerPet SitterPet StorePet TrainerVeterinarian
In the vibrant heart of River North in Chicago, discover PUPS Pet Club - a full service pet care company offering an array of services such as grooming, training, boarding, and the best dog daycare near you. With a team of dedicated experts and a welcoming atmosphere, PUPS Pet Club strives to provide exceptional services and an unmatched experience, ensuring that dogs and their humans can truly "FEEL THE WAG!
Location
Hours
Monday7:00 AM - 7:00 PM
Tuesday7:00 AM - 7:00 PM
Wednesday7:00 AM - 7:00 PM
Thursday7:00 AM - 7:00 PM
Friday7:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
Sunday11:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.