Petco pet store in Chicago offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in West Ridge helps make caring for pets easier with a welcoming space designed for pets and the people who love them.
This is my go-to pet store because it's in my neighborhood, but sometimes you wait at the register for an associate a bit longer than needed. I wish the staff were a bit more attentive in that area; otherwise, they're usually helpful and polite.
MD
Mc Daniel
Jun 9, 2026
1.0
I had a disappointing experience at this Petco location. When I wanted to purchase fish, I was told to come back another week. When looking at birds, I felt pressured to buy additional products and accessories, which made the overall cost much higher than expected. For a small bird, the total recommended items added up to a very expensive purchase.
In my experience, this store is better for pet food and supplies than for buying pets. If you're looking for birds or other pets, I would recommend comparing prices and requirements with other local pet stores before making a decision.
This is just my personal experience, but I was not satisfied with the customer service and purchasing process. I hope the store improves its approach to helping customers in the future.
HR
Heidi Russell
Jun 6, 2026
1.0
This for petco as a company- slow, ineffective, and absolutely terrible with communication
CV
Clemencia Vila
Jun 2, 2026
5.0
Clean and easy to access.
CC
C
May 14, 2026
1.0
I stood at the empty counter today waiting for an employee to ring me up. They were helping another customer and proceeded to walk with them to check-out at another register. I turned around and saw that others had already gathered in line behind that customer.
How do you not see a customer standing there and proceed to take an entire line that came after me instead? None of these employees ever ask if you need help or anything.
Does the Petco West Ridge location have a vet hospital?
No, Petco West Ridge does not have a full-service vet hospital.
Does Petco West Ridge offer vaccinations?
Yes, Petco West Ridge provides vaccinations.
Does Petco West Ridge offer curbside pickup?
Yes, curbside pickup is available at Petco West Ridge. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at West Ridge Petco?
Hamster and guinea pig prices vary by location. Call your West Ridge Petco at 7732741608 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco West Ridge sell dogs?
No, West Ridge Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
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