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Petco

4.3
(950 reviews)

Business Details

(773) 274-1608

About

Pet StorePet supply store
Petco pet store in Chicago offers pet supplies, nutrition and services including Full-Service Grooming, Dog Training, Vaccination Clinic, Aquatics Department in one convenient location. Local pet parents can shop everyday essentials while getting guidance from knowledgeable partners. From trusted pet products to expert services, Petco in West Ridge helps make caring for pets easier with a welcoming space designed for pets and the people who love them.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
6236 N Western Ave, Chicago, IL
60659, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

4.3
950 reviews
5 stars
613
4 stars
164
3 stars
67
2 stars
31
1 star
75
  • MM
    Marcus McClain
    Jun 24, 2026
    4.0
    This is my go-to pet store because it's in my neighborhood, but sometimes you wait at the register for an associate a bit longer than needed. I wish the staff were a bit more attentive in that area; otherwise, they're usually helpful and polite.
  • MD
    Mc Daniel
    Jun 9, 2026
    1.0
    I had a disappointing experience at this Petco location. When I wanted to purchase fish, I was told to come back another week. When looking at birds, I felt pressured to buy additional products and accessories, which made the overall cost much higher than expected. For a small bird, the total recommended items added up to a very expensive purchase. In my experience, this store is better for pet food and supplies than for buying pets. If you're looking for birds or other pets, I would recommend comparing prices and requirements with other local pet stores before making a decision. This is just my personal experience, but I was not satisfied with the customer service and purchasing process. I hope the store improves its approach to helping customers in the future.
  • HR
    Heidi Russell
    Jun 6, 2026
    1.0
    This for petco as a company- slow, ineffective, and absolutely terrible with communication
  • CV
    Clemencia Vila
    Jun 2, 2026
    5.0
    Clean and easy to access.
  • CC
    C
    May 14, 2026
    1.0
    I stood at the empty counter today waiting for an employee to ring me up. They were helping another customer and proceeded to walk with them to check-out at another register. I turned around and saw that others had already gathered in line behind that customer. How do you not see a customer standing there and proceed to take an entire line that came after me instead? None of these employees ever ask if you need help or anything.

Frequently Asked Questions About Petco

Does the Petco West Ridge location have a vet hospital?

No, Petco West Ridge does not have a full-service vet hospital.

Does Petco West Ridge offer vaccinations?

Yes, Petco West Ridge provides vaccinations.

Brand Certified Facts from Petco

This information is certified by Petco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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