One Tail at a Time ("OTAT") is an animal rescue committed to lowering euthanasia rates in the greater Chicagoland area and assisting other communities in need.
OTAT focuses on rescuing dogs and young kittens from overburdened shelters, caring for them in foster homes, and finding each one a loving, adoptive home.
In addition to pet adoption, One Tail at a Time aims to make pet ownership a positive and accessible experience by providing comprehensive support to its adopters and through outreach programs to assist Chicago families in need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.