Question 1

What do you need from me to get my dog in for daycare or boarding?

Accepted Answer

Begin by completing our new customer application. We require current vaccination records for Bordetella, distemper, and rabies, as well as a clean fecal test from within the past six months (or within the last month for dogs younger than six months). Your dog must then complete a mandatory trial day, arriving by 9:00 AM and remaining through our regular pickup hours. During this visit, we introduce your dog to our staff and playgroups, then provide a detailed report card on their behavior and compatibility. Once the trial day is successfully completed, we can schedule regular daycare or boarding services. All documentation can be submitted electronically through email, and trial days can be scheduled at your convenience.

Question 2

Do you take puppies?

Accepted Answer

Yes, we accept puppies starting at 12 weeks of age. Our puppy program accommodates dogs up to eight months old. Puppies must have received their second round of booster vaccinations before participating in playgroups.

Question 3

What vaccinations do you require?

Accepted Answer

We require current vaccinations for rabies, Bordetella, distemper, hepatitis, parainfluenza, parvovirus, and leptospirosis. These are typically administered by veterinarians as combination vaccines labeled DHLPP or DHPP. Additionally, we require a clean fecal test every six months.

Question 4

Do you have a separate small dog area?

Accepted Answer

Yes, providing dedicated space for small dogs is central to our facility design. Our tiny dogs have their own playroom adjacent to the lobby, equipped with play equipment and elevated bunk-bed style cots. Small dogs utilize an upstairs area that offers even greater space, allowing them to play comfortably in a protected environment separate from larger dogs.

Question 5

Are small dogs allowed to play with the big dogs?

Accepted Answer

No. For safety purposes, we do not allow dogs weighing under 25 pounds to interact with larger dogs during playgroup sessions.

Question 6

Does my dog need to be spayed or neutered to attend?

Accepted Answer

We request that dogs be spayed or neutered by eight months of age to participate in standard playgroups. For dogs remaining intact beyond this age, we offer our advanced canine enrichment (ACE) program as an alternative. We reserve the right to remove intact dogs from playgroups if behavioral issues arise. We recognize that certain giant breeds and breeding programs recommend delayed spay/neuter procedures, and we maintain open communication with owners regarding their dog's behavior and playgroup suitability. Typically, intact dogs begin experiencing social difficulties around ten months of age when adult dogs become less tolerant of adolescent behavior. Our ACE program was developed specifically to accommodate intact adult dogs.

Question 7

May I take a tour of your facility?

Accepted Answer

Yes, we welcome facility tours by appointment. Scheduling ensures that a staff member is available to provide you with their full attention during your visit. We also offer virtual tours for your convenience. Our lobby features a monitor that allows you to view our facility without entering play areas, which prevents unnecessary disruption to the dogs in our care.

Question 8

Should I bring anything for my dog?

Accepted Answer

For daycare visits, nothing is required. If your dog needs lunch, we will provide their food at no charge for puppies under eight months. A fee applies for feeding adult dogs during daycare. For boarding stays, please provide your dog's food, individually bagged or portioned for each meal. We ask that personal blankets and toys remain at home, as we offer numerous boarding enhancements and amenities. We provide raised Kuranda cots for all dogs during overnight stays.

Question 9

What if my dog doesn't like other dogs?

Accepted Answer

We developed our advanced canine enrichment (ACE) program specifically for selective and reactive dogs who do not participate in traditional playgroups. For boarding, we offer private care options that include multiple individual potty breaks, with solo walks and playtime available as add-ons to any stay. We accept a limited number of private care dogs at one time to ensure appropriate attention and care.

Question 10

What kind of dogs are in daycare?

Accepted Answer

Canine Crews serves dogs of all breeds, sizes, and life stages. We do not maintain breed restrictions, though we require all dogs to complete a full trial day to assess compatibility with our playgroups. We maintain small group sizes and employ positive reinforcement training methods with treats, which prevents resource guarding behaviors. Our ACE program and day school training provide additional options for dogs with varying temperaments, sizes, and ages.

Canine Crews

Business Details

About

Details

Location

Hours

Products & Services

Canine Crews - Services

services

Dog Daycare

Dog Boarding

Reviews

Frequently Asked Questions About Canine Crews