At Banfield Pet Hospital® - South Loop, Chicago, IL, next to Southgate Market on Roosevelt Rd, we're part of Chicago's pet community. We provide quality and attentive health and wellness care for pets. Our veterinarians and staff are committed to promoting responsible pet ownership and health care with a full-service medical facility offering services like routine vaccinations, microchipping, dental and surgical care and more. We now have a brand new standalone hospital facility - equipped with private feline ward, surgery suite, and on-site x-rays. Now accepting new patients.
Banfield Pet Hospital® offers Deworming. Deworming is the administration of medication to eliminate internal parasites (such as roundworms, tapeworms, and hookworms) from an animal's body.
Gastrointestinal illness diagnosis and treatment
Gastrointestinal illness treatment at Banfield Pet Hospital® starts with identifying the underlying cause – which can range from dietary issues to infections – and then providing appropriate therapy such as diet changes, fluid therapy, or medication.
General dentistry
All Banfield Pet Hospital® locations offer basic dental care for pets. This may include professional cleanings, dental examinations, or oral surgeries to maintain oral health and prevent diseases.
General surgery
Surgery is a broad category in veterinary medicine. At Banfield Pet Hospital ®, surgeries may include routine spaying and neutering to common operations, performed to address health issues or injuries in animals.
Microchipping
At Banfield Pet Hospital®, we provide microchipping for pets. This process involves inserting a chip under the pet's skin, with a unique ID that can help reunite lost pets with their owners.
Parasite control
Parasite treatment at Banfield Pet Hospital® may involve administering medication to eradicate and prevent parasites, such as fleas, ticks, and worms, that infest or infect animals.
Spaying and neutering
At Banfield Pet Hospital®, spaying (for females) and neutering (for males) are surgical procedures performed under anesthesia. These procedures can help prevent unwanted breeding and may reduce the risk of certain cancers and behavioral issues in pets.
Vaccinations
Vaccinations are available at Banfield Pet Hospital®. Administering vaccines is a preventative health care measure that can help protect pets against various diseases, such as rabies, distemper, and parvovirus.
X-rays
Banfield Pet Hospital® is equipped with X-ray equipment. Veterinary X-rays are diagnostic tools used to view an animal's bones, organs, and internal structures, which can help when diagnosing injuries or illnesses.
Coat and skin care treatment
Comprehensive exams
Nutrition advice
Orthopedic evaluation and treatment
Digital radiography
In-house laboratory diagnostics
Reviews
3.7
357 reviews
5 stars
204
4 stars
34
3 stars
17
2 stars
10
1 star
92
AW
Angie Whitfield
1 day ago
3.0
Banfield Wellness Pets are not given in room appointments
SW
Steven Wimer
5 days ago
1.0
If you love your pet, avoid this place at all costs. My dog I currently limping from a botched toenail trimming. Look on yelp if you need more of a reason to avoid this location.
My dog has black nails and I asked for them to be trimmed during his teeth cleaning. They cut half his toenail off, way past the quick. How do you deal with pets daily and not understand that you grind black nails, not cut blindly and then be shocked when he bleeds.
They also stopped cutting his toenails after this and still tried to charge me for the nail trimming even though only 1 foot was done.
MY
Monica Young
Sep 30, 2026
2.0
Disappointed that the front desk service rep. wanted to charge me to feed my dog while there for a checkup from 10:30a to 3p
TG
Tremaine Gardner
Sep 17, 2026
5.0
They handled our fur baby with love and care! They took care of the issue as well
BM
Bryan Mc
Sep 3, 2026
1.0
This Banfield location used to be inside the PetSmart on Canal Street. They were a good choice during those years.
Then they closed and reopened at this location next to the Dan Ryan.
I have had a certified service dog since 2014, and they were always capable of doing the travel paperwork necessary to take the dog overseas. At the PetSmart location I paid about $130 to get their vets signature on the documents. The new location said “the system with the government is different” and they charged me over $700 for this submission to the USDA. You’d expect at least the work would be foolproof and competent! Sadly this new location screwed up the paperwork with the USDA on this occasion in August of 2026, and left me hanging with my required business trip to London.
I made the trip without the USDA paperwork solely because of the mistakes Banfield made in the submission. The mistakes were so major that even while overseas the USDA would not issue the entry permit! Fortunately because I had made this trip with my service dog several times previously, the Heathrow Airport Animal authorities had a record of my previous visits and were kind enough to have a local veterinarian review the dog’s health history and clear him for entry - at a cost exceeding $400 MORE.
This location has other issues that make it unsuitable for anyone’s pet. The location has only street parking in front and the block is so dangerous with drug addicts and homeless it is scary dangerous. The location requires that animals be left with them all day, in suspect conditions. And Banfield pricing has gone through the roof! There are many reputable independent non-venture capital veterinarians in the South Loop area.
Patronize them.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet health services does Banfield Pet Hospital offer?
Banfield Pet Hospital offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care services. You can call during hospital hours for urgent care advice and referrals. Outside these hours, please contact your local emergency hospital.
What is the Optimum Wellness Plan offered by Banfield?
Optimum Wellness Plans provide annual preventive care including exams, vaccines, early diagnostics, nutrition and dental consultations, with automatic renewal every 12 months unless paid in full.
How can I pay for the Optimum Wellness Plan?
You can pay monthly via automatic bank withdrawals or credit card charges, or choose to pay the full amount upfront.
What types of appointments are available at Banfield Pet Hospital?
Appointments include in-room visits where you stay with your pet, drop-off appointments with phone updates, and virtual visits for Optimum Wellness Plan members.
Where is Banfield Pet Hospital located and what are its hours?
It is located at 645 W Roosevelt Rd, Chicago, IL 60607. Open Monday through Friday from 7am to 6pm, Saturday 8am to 6pm, and Sunday 8am to 4pm. Closed on major holidays.
Are there nearby places where I can park when visiting Banfield Pet Hospital?
Yes, SP+ Parking is a nearby parking facility to help you conveniently visit Banfield Pet Hospital.
Can I shop for pet supplies near Banfield Pet Hospital?
Yes, Petco and Vetco Vaccination Clinic are nearby pet stores where you can find supplies and services for your pets.
What attractions can I visit near Banfield Pet Hospital while in the South Loop area?
Nearby attractions include Soldier Field Stadium and Roosevelt Galleria shopping center, great for entertainment or shopping before or after your pet's appointment.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule your appointment online via Banfield's website or mobile app available on both iOS and Android.
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