Brand Certified
Banfield Pet Hospital
3.7(374 reviews)
Certified by Banfield Pet Hospital • Aug 16, 2026
Business Details
2620 N Narragansett Ave, Chicago, IL
60639, United States
Certified by Banfield Pet Hospital • Aug 16, 2026
(773) 836-3573
Certified by Banfield Pet Hospital • Aug 16, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Aug 16, 2026
About
Certified by Banfield Pet Hospital • Aug 16, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Brickyard provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Banfield Pet Hospital • Aug 16, 2026
Hours
Certified by Banfield Pet Hospital • Aug 16, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
3.7
374 reviews
5 stars
200
4 stars
50
3 stars
25
2 stars
13
1 star
86
- MMMatt2 days ago1.0I called to inquire about a confirmed appointment I had scheduled online. However, the front desk employee I spoke with immediately informed me that they couldn’t accommodate me. The employee’s response was incredibly dismissive and unhelpful. She refused to provide me with any information about availability, even though I had already checked online and found that earlier appointments existed compared to what she provided. This would have been my first experience at Banfield, but unfortunately, I won’t be establishing care with them.
- ACArnulfa CortezJun 19, 20262.0Casi no tienen disponible personal bilingüe, quiero hacer una cita y no hay nadie que hable español
- TMTanya MatosJun 3, 20265.0Great team with friendly demeanors! Great care for my dog Jujubee! Overall happy with them and have been going there for 9 years!!
- GBgabi bautistaMay 9, 20265.0it was my first time coming here and making an appointment was easy and fast. To the people at the front desk to the doctor, everyone was so nice. Overall it was nice and very welcoming. I can’t wait to bring my cat here again :)
- FRFelix RiveraApr 22, 20261.0Very disappointed I singed up with a plan that covered dental cleaning left my dog for almost 2 hours and the cleaning was never done I will never go there again I singed up with vca clinic and they are awesome they are very dog friendly and get the job done with no excuses
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the Banfield Pet Hospital's hours of operation?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not offer emergency care, but you can call during hospital hours for urgent care advice and referrals. For emergencies during non-hospital hours, please contact your local emergency hospital.
What types of pet health services does Banfield Pet Hospital offer?
Banfield provides preventive care including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan offers annual preventive care including exams, vaccines, screenings, nutrition consultations, and dental care. It renews annually and helps budget essential health care for your pet.
Can I get veterinary care online from Banfield?
Yes, clients with Optimum Wellness Plans can access remote general pet care advice and triage 24/7 through the Vet Chat feature on the Banfield app.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required to ensure timely and quality care for your pet.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online via Banfield's website or through their app available on Apple and Android platforms.
Are there any nearby places to visit before or after your appointment at Banfield Pet Hospital?
Yes, Banfield is located in the Chicago Brickyard Mall area close to popular places like Timberland shoe store, Crumbl Cookies dessert shop, and Brickyard Family Dental, making it convenient to combine your visit with shopping or dining.
Where can I get a quick meal near Banfield Pet Hospital?
Nearby dining options include Subway sandwich shop, Papa John's Pizza, Chipotle Mexican Grill, and Buffalo Wild Wings, all located in close proximity to Banfield Pet Hospital.
What other health and wellness services are available near Banfield Pet Hospital?
Athletico Physical Therapy - Brickyard and Brickyard Family Dental are nearby, offering physical therapy and dental services respectively for comprehensive health care needs.
Brand Certified Facts from Banfield Pet Hospital
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