This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Day CareDog TrainerPet Boarding ServicePet Groomer
The Gold Leash is a professional pet care facility offering dog daycare, overnight boarding, grooming, and training services in a clean, structured, and supervised environment. Our experienced team provides personalized care, enrichment, and consistent routines designed to support each dog’s well-being. From supervised play and comfortable boarding accommodations to professional grooming and behavior-focused training, we offer reliable pet care services for dogs of all breeds and sizes. The Gold Leash is committed to safety, quality care, and a positive experience for every guest.
We Proudly Serve Pet Owners In Carol Stream & Surrounding Communities
Location
The Gold Leash Pet Hotel & Daycare
24W118 St Charles Rd, Carol Stream, IL
60188, United States
Hours
Monday6:00 AM - 7:00 PM
Tuesday6:00 AM - 7:00 PM
Wednesday6:00 AM - 7:00 PM
Thursday6:00 AM - 7:00 PM
Friday6:00 AM - 7:00 PM
Saturday8:00 AM - 3:00 PM
Sunday8:00 AM - 3:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.