Banfield Pet Hospital® - Bloomingdale is your trusted local veterinarian in Bloomingdale, Illinois for comprehensive, preventive care for dogs and cats.
Our expert veterinary team offers a wide range of services, including vaccinations, spay/neuter, dental cleanings, microchipping, ear exams, and diagnostics.
From puppy and kitten care to senior pet support, we are committed to your pet’s health at every stage of life with our Optimum Wellness Plans®.
Visit our Bloomingdale vet clinic, conveniently located inside PetSmart on South Gary Avenue, directly across from the Stratford Square Mall, for compassionate and professional pet care. We proudly serve pet families in Bloomingdale and nearby areas, including Keeneyville, Carol Stream, and Glendale Heights. New patients are always welcome. Schedule your visit online today!
Had an appointment for an exam which i called ahead to ask what the cost would be I clearly told it would be covered cause my dog was under there plan which it would no cost to me. Only for me to found out once I get there it wouldn’t be free that it would an $80 fee for the exam and that the front had miscommunicated which then they were trying to charge me for the $80 for the exam. I spoke to a lead assistant explain the situation, but all she could offer me was an apology and that there was nothing she could do and if I wanted them to see my dog, I would have to pay the $80 I tried explaining why I wasn’t informed of this beforehand when I had called. The leader assistant just kept saying sorry that it wasn’t their fault and it was a miscommunication. If the front desk had told me that it would’ve been the charge, I would’ve been fine with it. The fact that they did not do their job correctly to check to see if he would be covered for me to find out. I’d have to pay out out-of-pocket. I was not satisfied with the customer service or the front desk and as well as the facility team will not be recommending to anybody if I could leave a zero I would just frustrate me that I was not a informed correctly
JA
Jesus Aguilar
Sep 25, 2026
1.0
They take for ever to answer your calls, even though im paying you the wellness plan, the “ lost “ my account and I can’t even make an appointment
GC
Gail Chapman
Sep 16, 2026
5.0
The staff was great with my two fur family members!. They were able to evaluate and provide comprehensive exams and vaccines with an in-person visit verses drop off as I live 40mins away. Also, they followed up to see how they were doing! Thank you much!!
LH
Leslie Hernandez
Sep 11, 2026
5.0
Had a great experience! Brought my kitten provided lots of information about plans what she needs what she recommends. The staff was very friendly!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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