Kirsten Butcher with A Cut Above, the Falls. We strive for the wellness and love of all things dog. Kirsten is a Mastery Certified Pet Stylist of 20 years and continues to excel in her certification programs as well as AKC Showmanship Standards. She studied under a AKC shower/breeder for 6 years and obtained certifications in Animal Psychology, Nutrition as well as Animal Behavior.
We aim to treat all the dogs of Idaho Falls as if they were our own. We make a point to have a very clean and calm environment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.