Banfield Pet Hospital® - Boise provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Paula Schmidt has no idea what she's talking about. She was with my cat for a total of about 5 minutes over 2 visits that I paid $150 for. When I asked what could have caused the issue my cat was having she said "I don't know". It's obvious that her primary goal is to get you to come back and pay the $70 visit fee so she can sit back and do nothing while bringing in a check. Don't come here, and definitely don't leave your animal with Paula Schmidt.
CK
Craig Kawamura
Jun 22, 2026
1.0
I have had nothing but horrible experiences with this location. We pay $660 a year (5 years) for preventative care. Twice our doxy dogs have received vaccines that are supposed to help their wellness. Rather, they almost killed them. Then, when we need help (near septic) with her foot, they can't fit us in for days. We are done with this so called preventative care.
TK
Tina Kinney
Jun 13, 2026
5.0
These ppl are amazing with your pets and really care
ST
Sarah Tidwell
Sep 10, 2025
4.0
Banfield's service is not bad, and the staff and veterinarians are friendly but the Boise location is very understaffed. They are closed Fri - Mon sporadically. My senior dog had an emergency and I had to take him elsewhere to be seen because Banfield was closed. I pay for a monthly wellness plan so I wasn't thrilled to pay more at a different vet just so he could be seen. They also promise calls that never come. They need to hire more staff and at least one more doctor.
MF
Madisyn Frazier
Jul 28, 2023
5.0
Wonderful vet clinic! Staff is friendly and accommodating! Dr Pence and Dr Soderquist listen to you and truly care for our pets. They have taken care of our puppies all the way until they were seniors. Great value. They whole practice does a great job at providing evidence based preventive care at a fair price and providing great urgent care for acute problems. I have been a costumer for over 12 years and just signed up our new puppy.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of veterinary services does Banfield Pet Hospital in Boise provide?
Banfield Pet Hospital in Boise offers quality health and wellness care including routine vaccinations, dental and surgical care, microchipping, parasite control, nutrition advice, spay/neuter, DNA testing, and end-of-life care.
What are the regular operating hours of Banfield Pet Hospital, Boise?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays and major holidays such as Thanksgiving and Christmas.
Does Banfield Pet Hospital offer emergency veterinary care?
No, Banfield Pet Hospital does not provide emergency care services. However, during hospital hours, they offer urgent care advice and referrals to emergency hospitals if needed. Outside hospital hours, please contact a local emergency hospital directly.
Can I consult a veterinarian online through Banfield?
Yes. Banfield clients with Optimum Wellness Plans® can get remote general pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is included in an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive care that includes head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. These plans automatically renew annually unless paid in full at enrollment.
How can I schedule an appointment at Banfield Pet Hospital in Boise?
You can schedule an appointment online through Banfield's website or app, with options for in-room visits, drop-off appointments, or virtual visits if you have an Optimum Wellness Plan.
Are appointments required at Banfield Pet Hospital in Boise?
Yes, appointments are required to visit Banfield Pet Hospital to ensure proper care scheduling and reduce wait times.
What nearby pet-related stores can I visit when at Banfield Pet Hospital in Boise?
You can conveniently visit nearby PetSmart for pet supplies and additional pet services right next to Banfield Pet Hospital, making it easy to combine veterinary care with shopping for your pet's needs.
Are there any dining options close to Banfield Pet Hospital in Boise?
Yes, there are several nearby dining options such as Boba and Waffles, Cafe Ole, Chipotle Mexican Grill, LongHorn Steakhouse, and Chick-fil-A where you can grab a meal before or after your visit to Banfield Pet Hospital.
What other services and shops can I find near Banfield Pet Hospital in Boise?
Nearby, you'll find various services and shops including beauty salons like Brows Threading and White Angel Nails, retail stores like Boise Towne Square, and electronics stores such as Sprint Store and Verizon, providing convenient options to visit after your pet’s appointment.
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