Petco

Reviews

• SL

  S&S Transport LLC

  May 28, 2026
  1.0
  After having clear instructions not to use clippers on our dog’s hygiene area they still do it and I went back in the vet in there is even worse my dog suffered for 2 nights and then I took him into regular vet and got it taken care off
• BB

  Bailey Buerckley

  May 26, 2026
  1.0
  Me and my boyfriend were trying to get more information about aquariums and fish this weekend, and upon entering the store, it was a very sad sight. The employee in the fish section didn’t help us once. There was a dead fish in almost every single tank, so at least 10-15 dead fish in the store. The bird and reptile enclosures were very crowded, simply none of the animals looked healthy. After looking at the reviews, this is an ongoing problem and needs to be looked at further!
• JD

  Jessica Dreyer

  May 25, 2026
  1.0
  I am absolutely disgusted by what I witnessed at this pet store. There was a visibly distressed rat in one of the enclosures, and it was honestly heartbreaking, borderline unbearable to watch. The animal was clearly suffering, and yet no one seemed to be taking it seriously. We were the second person to alert the associate of the rat! The associate had to page the manager, Amanda, multiple times, and it took her a full 40 minutes to finally come out from the back. By the time she did, her attitude was completely unacceptable; dismissive, careless, and showing zero urgency or compassion for an animal in distress. It was as if the situation didn’t matter at all. This is not just poor customer service, this is a serious failure in basic animal care and responsibility. No living creature should be left in that condition without immediate attention. I have reported this incident to PetCo’s head office because this cannot be ignored. I sincerely hope that rat receives the help it desperately needs and that this store is held accountable for such negligence.
• JR

  John Rafatcz

  May 22, 2026
  1.0
  PETCO in general sucked! The employees were no where to be found on the sales floor. When my girlfriend asked for help from one of the employees and she is disabled the employee just pointed to the area for an item my girlfriend was looking for. With that being said we will no longer be shopping at Petco and our business will be with PETSMART!
• LO

  Lisa Olivier

  May 14, 2026
  1.0
  It is not this location or the people- this rating is for the company way overcharging for crickets!!! Found out you pay pennies for a thousand- and charge us 0.18 cents per cricket! Then don’t come down to 0.16 cents until you get to 40 crickets- extreme overcharging since other competitors charge 0.13 cents per cricket and come down to 0.11cents at just 20 crickets- so even if your argument yours have higher nutritional value- it is not to the extreme amount that you choose to disrespect your customers by way overcharging them!!! You just increased from 0.16 cents to the 0.18 cents just this last year - which made your overcharging to the extreme!!!

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