PetMed of Key West Veterinary Clinic is a locally owned dog and cat veterinarian in Dubuque providing comprehensive care including wellness exams, vaccinations, dental care with full-mouth dental X-rays, surgery, ultrasound, and in-house diagnostics. Our team focuses on thorough, compassionate care and clear communication so pet owners can make informed decisions for their pets.
We offer same-day and urgent care appointments during business hours when available. Established patients have access to a veterinarian on call after hours for urgent concerns.
Additional services include exotic pet care for: rabbits to reptiles, as well as in-home veterinary visits and in-home euthanasia for families seeking a peaceful end-of-life experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.