VeterinarianAnimal HospitalEmergency Veterinarian Service
BluePearl Pet Hospital in Cedar Rapids, formerly known as Eastern Iowa Veterinary Specialty Center, is a 24-hour emergency vet and specialty animal open 24 hours a day, seven days a week, and holidays when your pet needs us the most. Along with advanced emergency and critical care services and equipment, we also provide specialty veterinary care including, advanced diagnostic imaging including radiography, ultrasound, fluoroscopy, and myelography; dermatology; internal medicine; neurology with MRI services; and surgeries including orthopedic (TPO, TPLO, FHO), soft tissue, and neurosurgery. If you think your pet is experiencing an emergency, call us right away.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.