Banfield Pet Hospital

Reviews

• HH

  Helen H

  Sep 19, 2026
  2.0
  Brought my pet in for a dental cleaning that the plan included on 9/15 (cleaning was done by 2:30pm). She ate her food (1/2 amount as instructed) and rest. Everything seemed normal. On 9/16, she vomited & had diarrhea after her full meal for the day (after 9:30pm, which is after 24 hours from the dental cleaning). She refused to eat and drink. After that, she vomited in an interval of 2-2.5 hours along with diarrhea. On 9/17, we brought her in earlier in the morning. The doctor (new?) first option was to have her done a $600-700 bloodwork and x-ray (which we disagree because she had her bloodwork done before the dental cleaning, and she could be just having a delay reaction to the anesthesia?) The doctor then offered the second option to have a $90 anti-nausea shot along with $13 anti-nausea oral tablets. We ended up taken just the anti-nausea tablets on the day. Her vomiting stopped right away, but she still had a longer interval less amount diarrhea during the 2 days of the medication. She refused to eat and drink, and seems to be having hard time to chew. I offered plain ground chicken meat, She refused to eat, like she can't chew on it. Even the soft chew treat, she wasn't able to eat it. On 9/18, Banfield called and asked about her condition. I asked how long does the anti-nausea works and how long will the soreness of her mouth go away as she still having diarrhea and refuse to eat and drink. I was told the medication can take 24-48 hours, and the soreness should be gone after 48 hours or so. I syringe feed her water to prevent dehydration. She seems to avoid and intake and shake her head. She finally intake some small amount baby food puree during the 2 days. But the reluctant of intake food and drink still persisted. Diarrhea still persisted but with a lighter brown color. On 9/19, she ate some amount (1/8) of fried egg with water added (soften the egg), and seemed more energetic (walking, and hold her ball, trying to play). She showed some discomfort/hard to chew even when eating the fried egg. She finished her 2 tab of anti-nausea (should be working and get better assuming). But, she is still reluctant to eat and drink, shaking her head when I tried to brought the syringe to her mouth. Still, along with diarrhea. On 9/20, we went back to Banfield, talked to Dr Bell. We did a bloodwork test which came out to be a good news. We came home with 5 days anti-diarrhea and pain killer. According to Dr Bell, the dental cleaning may have removed her tartar that acted as a "protective" for her root, hence, she was feeling discomfort. As for her diarrhea and vomiting, there wasn't a clear answer. After the medications prescribed on 9/20, her diarrhea finally stopped on 9/23 morning. She started eating wet food and small amount of kibble. I'm glad she is finally recovering. Yet, we have no idea what has gone wrong. She is totally fine before the dental cleaning, and all these diarrhea and vomiting started after the procedure.
• GT

  George Taylor

  Aug 12, 2026
  5.0
  I have two pets with Banfield. A Yorkshire terrier and a Pomeranian. They are both well cared for by the entire staff. The optimal wellness plan for me is the only way to go
• CS

  Callie S

  Aug 11, 2026
  5.0
  I have used 3 other Banfield locations, and by far this is the best!! The staff members are incredibly sweet and caring, and always take care of my pup💗
• AB

  Alvina Braz

  Aug 8, 2026
  1.0
  Very disappointing experience. We’ve dealt with an incorrect medication prescription, inaccurate records, and consistently rude and unhelpful front desk staff. Ms. Andrea is who we’ve interacted with the most, and unfortunately our experiences with her have been especially unpleasant. This also extends to other staff members who were unhelpful and lazy. We should be able to trust our vet’s office to keep accurate records, provide the correct medication, and communicate professionally.
• DW

  Deidre Wade

  Jul 23, 2026
  5.0
  Very friendly and very knowledgeable. Don’t try to sell you just suggest.

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