Banfield Pet Hospital

Reviews

• AN

  Ashely Nelson

  Oct 8, 2026
  5.0
  I have a fluffy Frenchie. They saved his life. I took him to Village vet and I got scammed. My dog was going to die, and then I called the doctor here which he had knew about the dog, and he saved my baby boy . He took the care and so did the staff up front !! They Genuinely care for dogs!!! I’m not a review right in person, but I want everyone to know that they care from the bottom of their heart for your pets
• HB

  Harriette Bettis-Outland

  Sep 16, 2026
  5.0
  They are a wonderful bunch of people and love the fur—patients!
• SS

  Sivani Shanmugam

  Jul 23, 2026
  1.0
  This clinic made my sweet cats passing a traumatic experience for us. Use this message as a caution before taking your pet here and ESPECIALLY if you are considering taking your pet here for a euthanasia as a last resort. Our cat’s health declined rapidly within 2 weeks, we found she had a heart tumor and her lungs were filling with fluid and she had to be euthanized within a few days. We scheduled her euthanasia at our usual clinic a few days out but then noticed her breathing was getting worse so we made the tough descision to schedule a euthanasia that same day (a day our clinic was unfortunately closed) so that she wouldn’t have to suffer. Transporting her to the hospital was hard enough but the lack of empathy from the technicians made everything all the worse for us and our family who were on the phone because they were abroad and couldn’t be there in person. They took so long to explain the vast payment options and didn’t pay attention to the cat’s signs of suffering like starting to lie her head down (we had never seen her do that before so we knew it was near the end) we pleaded with them to please hurry but instead of bringing a scale and catheter to the room that we were in they took her limp body to the back as was their “policy” (even after pleading with them to send someone to the back with her because she fights when scared unless her mom is there, they still refused are request). Our cat never came back to us… the strain and stress they put her through in the back killed her. We accepted and understood that we were going to lose our girl. All we wanted was to have her die in the embrace of her family that loved her. Instead she died alone and afraid struggling with strangers who didn’t care. This clinic stole our final goodbyes. They walked back into the room with her dead body rather than with the doctor. We are so heartbroken. We miss our sweet girl and we don’t want anyone to have to go through this miserable experience EVER. I’m sorry if this is lengthy but I need to get all my thoughts out there and do something right by my sweet girls unjust passing.
• LA

  Leonard Anderson

  Jul 22, 2026
  3.0
  Went there for dog grooming appointment but they were incredibly busy.
• HD

  H D

  Jul 20, 2026
  2.0
  Why are you charging people for wellness plans after their pets have died? THAT IS DESPICABLE! I write this as a warning to everyone who might be considering purchasing a wellness plan from Banfield. DON’T DO IT

Frequently Asked Questions About Banfield Pet Hospital