Heart of Suwanee Animal Hospital

Reviews

• AO

  Anntu Osman

  Jul 18, 2026
  1.0
  If I could give 0 stars I would. I went to this hospital to get a check up for my two cats and they kept pushing vaccines a bit too much. My cats are indoor and very healthy had them for over 5 years. Everything was a RIP OFF!!! Over $450??? Other places charge less and are more affordable. They tricked me into thinking I was supposed to get them bathed as a new client but then said they don't do bathing on a weekend. they should've told me that days before when booking the appointment. Very stupid and RUDE like passive. the receptionist and the doctor gave me bad vibes and everything is a overpriced. They couldn't even give me a specific brand or other brands for my cats that are healthier for them??I could've went somewhere else for a better price and customer service. As a new patient it shouldn't be that pricey. Even my cat messed up the cage they didn't clean it properly and were bothered by it. DONT COME HERE FOR VACCINES!!!!!
• MP

  Meredith Pruitt

  Jul 13, 2026
  2.0
  I'm very sad and disappointed about my experience because up until now, I have had nothing but good service from this office. My cat won't eat and they simply will not do anything except propose wildly expensive tests and can't seem to help me. I will have to take her elsewhere from now on. This is heartbreaking because she is very sick and they just do not seem to care.
• VY

  Vianka Yoo

  Mar 28, 2026
  1.0
  Ive been taking my dog to Heart of Suwanee for 10+ years. She's 16 with Congestive Heart Failure. I feel like they dismissed me when I brought up her persistent coughing so she went without a diagnosis for a couple of months. When she started wheezing and coughing I took her back in for another assessment and they diagnosed her with Heart failure. They took her to the back room and tried to take an x-ray of her chest. Apparently, she fainted and was turning blue from lack of oxygen so they had to put her in their oxygen cage. I had 4 hours to find an oxygen tank and oxygen cage for her. I was scrambling to call medical suppliers trying to find something I could afford while Heart of Suwanee called me multiple times to remind me I had to take my oxygen deprived dog before they closed. I was able to find an oxygenator for $800 and used a storage box as a temporary cage. I showed the oxygenated to the Dr and asked if it was the right kind but they rushed me out the door with my dog and told me I had to put down my dog in the next 24 hours. My boyfriend is a trained nurse and has worked at a veterinary clinic. He told me my dog's quality of life was fine and she would need to be medicated for the rest of her life. Which I understand because she's 16. I left and switched my pets to Chewy Vet and they were able to prescribe me the proper medication to manage my dog's symptoms. She does not cough anymore and has more energy. Truly have no idea why Heart of Suwanee told me to kill my dog instead of medicating her properly

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