Snellville Animal Hospital

Reviews

• MP

  Melissa Phillips

  May 12, 2026
  5.0
  Visited yesterday, May 11, 2026. Dr. Ellis and Savannah took exceptional care of our 12 year old kitty. I really like this practice of having the "patient" in the room with the veterinarian. The fee was half of what we were charged (last year) at another local clinic! As seniors on SSI, this was a godsend!
• TM

  teddy mom

  May 7, 2026
  5.0
  Savannah is one of the most knowledgeable and customer service oriented vet techs we’ve ever had the pleasure of working with in our 30 years of owning 11 dogs. Thank you for loving our dogs!
• MM

  Marc Mcquary

  Apr 23, 2026
  1.0
  Don't look here for a Vet Care if you want experienced and trusted DVMs. I was a loyal client for 8 years. The departure of Dr. Cerjen and then retirement of Dr. Crane has left this practice in very poor shape. Today I was so disappointed with the level of care my pet got that I have decided to move on to another practice. Dr. Duffy who replaced Dr. Crane was okay, not great but a decent Vet. Unfortunately, she has now moved on and today my cat was seen by a relief Vet that I found to be totally unacceptable. I hate this has happened, but I refuse to continue not feeling confident in the DVMs that are in this practice.
• JS

  Jeff Scott

  Apr 8, 2026
  1.0
  After 32 years at this office, we are changing to a different vet. It is no longer the same since Dr. Craine & Dr. Cerjan left. The vets before them were great as well. Investment companies are buying up veterinarian offices and cutting costs by hiring young veterinarians to increase ROI. This investment strategy may have happened with this practice. After Dr Cerjan left, we saw one of the new vets. She was very nice and seemed like an excellent vet except her bedside manner. She entered the room and quickly said hi to me & my dog, saw the 2" x 1/2" scab on my dog's face underneath her eye and ripped it off. My dog went into a terrified frenzy. We rescued her from an abusive past 2 years prior. Next time we saw Dr Craine who my dog had seen many times and was comfortable with. My dog fought to not enter the building. I literally had to drag her into the building. Dr Craine tried to take a blood sample for heartworms but could not because she was bucking like a bronco. He said he couldn't do anything with her like this and we would have to sedate her prior to a visit. So we bought multiple meds and rescheduled. The meds made her lethargic but she became alive and fought furiously when Dr Craine tried to take blood. Two techs held her down and he was able to draw blood this time. The meds caused my dog to have total incontinence and we had to deal with urine all over our home when on the meds prior & after each visit. We put up with this until shortly after Dr Craine retired. After we changed vets, our female dog no longer needs to be sedated. It was our hope her terror/fear was associated with the particular office. Before we decided to change vets, another young vet joined the practice when Dr. Craine left. She saw our male for constant licking of the cavity space/first joint above one of his front paws to the point his fur was gone. I had examined with a flashlight but couldn't hold him still enough to view into the cavity and feared it my be his joint. The new vet refused when I offered to lift my dog and set him on the exam table. A technician and myself held my calm dog steady with paw up off floor and instead of sitting on the floor, or squatting like Dr Craine for a floor examination, the new vet bent down at her waist without bending her legs and viewed from above. I knew she could not see in the cavity I told her I suspected might be his issue. She diagnosed him to have either a possible skin irritation like an allergy or a joint issue and took a logical and less expensive approach of having me spray the area with a steroid spray and if it was no help, then to come back and she would take an x-ray. I decided to spray my dog's leg at feeding time in hopes he'd accept it better. I sprayed his leg and he yelped and ran away. The next time he fought me but I managed to spray him and again he yelped and ran. From that point, he ran whenever I tried to feed him associating it with the painful spray. I blocked him from running and tried to forcefully hold his leg and spray it. For the first time ever in over 3 years my dog nipped my hand and fortunately did not break skin although it caused minor pain. My dog sent me a message. I decided I would not spray him anymore. I researched and discovered steroid spray can feel cold on the skin, unless the skin is broken and then it can burn pretty badly. While outside the next day in the sunlight my dog wanted a belly rub and he was positioned perfectly for me to view to the bottom of the cavity formed by his ligament where he kept licking. For the first time I could see a 2-inch cut in the center bottom of the cavity that looked like it was made with a razor. So it was just as I suspected during the exam ...the vet failed to see the area of concern I pointed out to make an accurate diagnosis, even though 2 people held his paw perfectly still for her to see, simply because she didn't understand the importance of viewing into the cavity requiring her to squat or sit on the floor.
• JJ

  JBW63

  Mar 4, 2026
  5.0
  Fantastic Pet Veterinary. Excellent Experience

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