Banfield Pet Hospital® - Roswell provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
I met Dr. Zelere for the first time. He was kind with my cat Collette. Listened carefully when I explained the symptoms. He recommended a medication to treat the UTi and explained to me why it was the best to treat the condition when I expressed my negative previous experience using it in my cats. He is a blessing to Bandfiel and the customers. I hope his pay is competitive so he won't leave like other previous doctors have. Thank you Dr. Zelere. My kitty loves you.❤️
MH
mydummyaccount is here
Jun 21, 2026
1.0
The visiting vet on duty, could not be bothered to speak with me. Instead they opted to have the cashier run back and forth between us. I’d like to think she was busy though it did not appear they had any patients at the time. In short I needed to purchase a syringe as my cat is recovering from a procedure and the syringe given to assist in feeding was damaged. They would not sell me a syringe as they “didn’t know the story and would be liable” I’m sure my normal vet will be happy to provide me one when they reopen. Hopefully my pet doesn’t pass away because this disinterested provider could t be mothers to sell me a feeding tube or even ask why I might need such. If this is how banefield treats patients arriving in need there’s no wonder why there was a lack of line. I had always heard the horror stories of people visiting these in store clinics but this was my first experience with their utter lack of compassion and/or concern. I’ll be happy to post images of my starving cat later since this review is asking for photos but right now I’m going to try the urgent care for people where at least they won’t give me a BS reason to not sell me a $2 plastic tube.
FW
Florida Woman
Apr 30, 2026
5.0
Dr Becerra and the rest of the vet team were so compassionate and thorough when helping us through end of life care for our dog.
KC
Kleber Camargo
Mar 12, 2026
5.0
I had an issue with my pet’s medical record not being sent to them in time. They made sure to still take care of my pet after I confirmed she is fully vaccinated and they’re all up to date. After they took care of us, they got her medical records on their email and everything was good! I’m glad they didn’t denied service and sent me home with a sick pet and were careful enough to see us!
MF
molly faulk
Jan 30, 2026
5.0
Our family is so pleased with this location. We send all 3 of our dogs here and they’ve always gone above and beyond for them. If you’re looking for a vet in the local Roswell/Alpharetta/Milton area, let it be these guys. Our dogs are practically our children, and we trust them fully every time they have an apt there. The vet and staff truly go above and beyond.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Roswell?
Banfield Pet Hospital in Roswell is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals to emergency hospitals.
What type of preventive pet health care services does Banfield offer?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, screenings, dental care, and nutrition consultations. It automatically renews yearly and is not insurance but offers discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online through their website or app, including in-room, drop-off, or virtual visits if you have an Optimum Wellness Plan.
Does Banfield Pet Hospital offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital in Roswell LGBTQ welcoming?
Yes, Banfield Pet Hospital welcomes LGBTQ individuals and requires appointments for visits.
What nearby pet stores can I visit along with Banfield Pet Hospital in Roswell?
Nearby pet stores include PetSmart, which offers pet grooming and retail services, making it convenient to combine visits for veterinary care and pet supplies.
Are there any nearby dining options around Banfield Pet Hospital in Roswell?
Yes, dining options nearby include The Honey Baked Ham Company, Your Pie Pizza, Tropical Smoothie Cafe, Mochibees bakery and cafe, Arby's, El Torero Mexican Restaurant, and Hummus Republic Roswell for Mediterranean cuisine.
Can I combine my visit to Banfield Pet Hospital with wellness and fitness services nearby?
Yes, you can visit nearby wellness and fitness centers like Orangetheory Fitness, Elements Massage, and LifeGiving Chiropractic to complement your pet care visits with your own health and wellness activities.
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