Petco

Reviews

• RD

  Rosemarie Van Dyke

  Aug 15, 2026
  5.0
  Very helpful staff and clean store!
• BB

  Brenton7

  Aug 9, 2026
  1.0
  I am extremely disappointed with the grooming experience my dog had with Sydney at Petco. My dog was injured during her grooming appointment and sustained a cut serious enough that she had to be taken to a veterinarian and receive stitches. Thankfully, she is okay now, and I do appreciate that Petco covered the veterinary expenses. What is most concerning to me, however, is the explanation I was given about how this happened. I was told that my dog was moving on the grooming table, allegedly tried to bite the groomer, and that Sydney flinched, resulting in my dog being cut. That explanation does not align with my experience with my dog whatsoever. She has been groomed by different people before and is accustomed to being handled and groomed. She does not bite, and I have never experienced behavior from her that would make me expect something like this. I contacted the store because I wanted to understand exactly what happened. I wasn’t looking for an argument—I simply wanted a clear and honest explanation of how my dog ended up needing stitches while in their care. Unfortunately, I never received the promised callback. The fact that my dog was injured badly enough to require stitches is concerning on its own. The lack of a satisfactory explanation and the failure to follow up afterward makes the experience even more troubling. I am grateful that my dog is okay and that the veterinary bill was covered, but that does not erase what happened or the lack of communication afterward. I would strongly encourage anyone considering grooming here to think carefully about whether they are comfortable leaving their pet in this groomer’s care.
• LJ

  Laura Jones

  Aug 8, 2026
  4.0
  Once you make it in it's fantastic! The parking lot is awful.
• AC

  Amy Cargile

  Jul 29, 2026
  5.0
  I was able to find what I needed. It only took a minute. Very easy.
• DB

  Daniel Berke

  Jul 17, 2026
  5.0
  I love this location. Everyone is super friendly and helpful. They bring is our crickets in a timely fashion even when slammed Ryan is a super friendly manager. It's nice how they all are genuinely interested in animals and what our pets are. Highly recommend.

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