Banfield Pet Hospital® - Loganville provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Due the negligence of dr.shipman I lost my best friend. We brought my 9yr old blue heeler in for vomiting. We explained the time line of when everything started and dr. Shipman said she needed to do blood work and some X-rays told us the price and we said that’s fine what ever makes her better. The X-rays were never done. She went based off the blood work and lied to us about it in the process said her WBC was slightly elevated what we later found out it was extremely high. She sent me home with anti biotic and anti nausea meds and told me to feed her chicken and rice. We take her home Friday night and feed her all seems fine then she stops eating completely. I call Sunday and tell her something is wrong she has stopped eating and she prescribes a GI diet and appetite stimulant. I pick those up on Monday and give her the stimulant and fix her food still not eating not interested in it. So I call back and ask them to do the X-rays, I take her in the X-rays are done she has an obstruction. We see a different vet that informs us we need to go to pet ER immediately. We take her to the er and they review everything and tell us the obstruction has caused a perf and she is leaking into her belly and that we only have a 50/50 shot with surgery of her making it but it’s going to cost us $12K. At this point she is in pain and has been in pain for several days and the most humane thing is for us to put her down. Had dr shipman done the X-rays on Friday that we agreed to we probably would not have had to put my dog down. In this entire process we have spent $1,500 with banfield and another $2,200 with the ER. Simply because she did not do her due diligence and check every avenue of what could be wrong with Bella.
JR
Janice Reeves
Jul 15, 2026
5.0
They always give wonderful service
TS
Tanisha Spillers
Jul 9, 2026
5.0
The staff is always Professional and friendly, from check in to check out. They always take care of Yorkie Darcey. I will continue to take my pet to Banfield.
RB
Randy Blasch
May 27, 2026
5.0
I was initially skeptical about the clinic in the pet food store but they are excellent. They truly care about my pets and treat me with dignity and respect
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Loganville?
Banfield Pet Hospital in Loganville is open Monday through Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. The hospital is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care services. However, you can call them during hospital hours for urgent care advice and referrals to emergency hospitals or specialty providers. During non-hospital hours, please contact your local emergency hospital directly.
What preventive pet health care services does Banfield offer?
Banfield offers preventive care treatments including vaccinations, dental care, parasite control, nutritional counseling, behavioral counseling, and comprehensive examinations to keep your pet healthy throughout all stages of life.
What is included in Banfield's Optimum Wellness Plan?
The Optimum Wellness Plan provides annual preventive care including head-to-tail exams, vaccines, early screening diagnostics, nutrition consultations, dental care, and more. It is designed for ongoing preventive care and automatically renews annually unless paid in full at enrollment.
How can I pay for the Optimum Wellness Plan at Banfield Pet Hospital?
You can pay for the wellness plan either by spreading the cost across 12 monthly payments automatically withdrawn from your bank account or credit card, or by paying in full upfront.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you drop your pet off and are called when ready, and virtual visits for Optimum Wellness Plan clients to receive care remotely.
Does Banfield offer online veterinary care?
Yes, clients with Optimum Wellness Plans can receive remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app, helping pets and their owners stay healthy.
Which pet-related stores are located near Banfield Pet Hospital in Loganville?
Nearby Banfield Pet Hospital, there is a PetSmart offering pet products and services, and pOpshelf, which is a discount and home goods store with arts and crafts supplies. These stores can be convenient for pet owners to shop before or after veterinary visits.
What dining options are available near Banfield Pet Hospital in Loganville?
Close to Banfield Pet Hospital, you can find various restaurants including Pamendis Italian Grill for Italian and Greek cuisines, Bojangles' for fast food chicken, Chipotle Mexican Grill, Chicken Salad Chick specializing in southern cuisine, and KFC for fried chicken. These spots offer great meal choices before or after your visit.
Are there any fitness or wellness facilities near Banfield Pet Hospital in Loganville?
Yes, Anytime Fitness gym is located nearby, which offers fitness and sports recreation services. You can stop by for a workout around your pet's appointment at Banfield Pet Hospital.
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