Petco

Reviews

• WH

  Weronika Hammond

  Sep 23, 2026
  2.0
  Lacking a lot of items, low on fish all the time/no variety/ a lot of dead or sick fish. Nobody there is helpful either, you have to go out of your way to get help.
• GM

  Gladys Mckinnis

  Sep 6, 2026
  3.0
  The front desk person needs to learn how to talk to people
• DS

  Denise Smith

  Aug 28, 2026
  1.0
  The website stated closing hours were 6 l drove 45 min after work only to find out closing hours are 5 on the doors 😡
• HH

  Heaven Heath

  Aug 23, 2026
  1.0
  These groomers abuse their dogs! That poor yorki was only in their care for 30 minutes! And with that dog having water in its lungs that means they drown their dogs! I’m a groomer myself and know from right and wrong…. There is a certain way that you were supposed to wash their face to keep the water from going in their nose and mouth. Obviously, these groomers are not well trained and probably don’t enjoy their job.
• P0

  Peach_sky 0815

  Aug 17, 2026
  1.0
  ONE STAR — DO NOT TRUST THIS LOCATION WITH YOUR PET. After seeing what happened to a dog at the Stonecrest Petco grooming salon, I genuinely cannot understand how anyone could feel comfortable leaving their animal there. A dog went into this grooming salon and reportedly came out in a critical condition—unable to stand properly, unable to walk normally, struggling to hold his head up, and later found by a veterinarian to have neurological problems and fluid in his lungs. The circumstances surrounding what happened to him are deeply disturbing, and the fact that the owner reportedly had to fight for answers afterward makes this even worse. And this isn’t the first time people have raised serious concerns about this location. The Stonecrest grooming location has an extremely poor rating and numerous negative reviews describing problems with grooming, handling, communication, scheduling, and the treatment of pets. These are people’s FAMILY MEMBERS. You don’t get to shrug your shoulders when an animal leaves your care injured or seriously ill. You don’t get to hide behind corporate customer service while pet owners are left terrified, confused, and paying veterinary bills. If Petco is going to take responsibility for grooming people’s animals, then there needs to be REAL accountability when something goes horribly wrong. There needs to be transparency about what happens behind those grooming-room doors, proper emergency procedures, and immediate veterinary care when an animal shows signs of distress. I would strongly encourage every pet owner to research this location and its grooming history before trusting them with their animal. Your pet cannot tell you what happened to them once you leave. Absolutely unacceptable.

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