Westside Animal Emergency Clinic

Reviews

• NR

  Nikki Rogers

  Aug 26, 2026
  5.0
  Our experience at Westside Animal Emergency Clinic was outstanding. Emergency situations are always stressful, but Alexis at the front desk greeted us with such kindness and compassion that we immediately felt more comfortable. She was patient, friendly, and made us feel genuinely welcome. The veterinary team and support staff were equally amazing, providing excellent care and keeping us informed throughout the process. We are so grateful for the care Dodger received and would highly recommend Westside Animal Emergency Clinic to anyone looking for a compassionate and professional emergency veterinary hospital. ❤️🐾
• HF

  Haylea Flowers

  Aug 13, 2026
  1.0
  Called with an emergency at 6:15am but we were turned away. They told us “he sounds like he will need extensive care and we close at 8am.” Horrible. Don’t go here because they obviously don’t care enough to do a basic exam to even see if they’ll need extensive care.
• EJ

  Evelyn L Johnson

  Aug 8, 2026
  1.0
  Chronological Outline of Events 1. Initial Visit & Diagnosis (July 2, 2026). The Symptom: Bluie, a 14-year-old indoor Russian Blue cat, was brought to the local vet (Dr. Kay at Hwy 5 Animal Hospital) because sometimes she was struggling to eat dry food and throwing it up undigested. She mostly eats canned Fancy Feast. 2. Diagnosis & Pre-Op: Diagnosed with mouth inflammation. Bloodwork showed slightly off kidney function (results minimized by staff), and a dental surgery was scheduled for July 6, 2026. 3. Dental Surgery & Immediate Complications (July 6). The Procedure: Bluie underwent surgery and had four teeth pulled simultaneously without my prior consent that all 4 teeth will be pulled simultaneously. Medication Protocol: She received a 48-hour pain injection, liquid Clindamycin, but NO take-home pain medication due to kidney concerns. 4. Post-Op Decline: After the 48-hour pain shot wore off, Bluie stopped eating and drinking and could not open her mouth. Dr. Kay’s Remote Consultation: Upon receiving news of Bluie’s decline, Dr. Kay promptly advised discontinuing the antibiotics and prescribed Mirataz, an ear stimulant cream, which proved ineffective and Bluie continued to refuse food and water. 5. Follow-Up at Local Vet & Deterioration (Dr. Marshall) With Dr. Kay on vacation, I saw Vet Marshall. My concerns were dismissed. Dr. Marshall noted a slight weight gain, but failed to review previous labwork, and noted abdominal bloating. Discussion: My discussion with Dr. Marshall consisted of Bluie’s age (14 years). Dr. Marshall also raised quality-of-life concerns, but I told her to do everything to bring her back to health. She left the room without showing compassion.Fluid Removal: Vet Marshall later attempted to drain fluid accumulation from Bluie's abdomen and advised me to take Bluie to ER animal hospital. 6. First ER Visit (Westside Vet ER Clinic) Bluie was taken to Westside Vet ER in Lithia Springs, GA, and saw Dr. Barnes. Bluie was left all day sleeping without temporary food assistance, but was left with an IV with B12. Updates: Despite my multiple phone calls, the staff reported Bluie was resting comfortably. Around 9 pm, Dr. Myers later administered an anti-inflammatory and a stimulant, reporting she briefly ate and drank. 7. Discharge: The following morning, Bluie was handed over outside without a consultation with ER staff. Advised me to take Bluie to her local vet. She vocalized loudly in apparent agonizing pain during the transport back to the local vet. 8. Bluie waited for one hour outside waiting for the clinic to open in agonizing oral pain. She was received by Dr. Marshall once again. Around 3 pm, July 13, 2026, Dr. Marshall was frantic to get Bluie out of her care and told me to take her to a Specialty Vet ER Hospital, but the closest was more than one hour away. 9. Final ER Transfer & Passing (July 13, 2026) Dr. Marshall recommended transferring Bluie to a Specialty ER clinic due to fluid accumulation. 10. The End: Bluie endured an agonizing painful car ride to Dogwood Vet Specialty ER in Roswell/Marietta, GA. By the time we arrived, Bluie had become septic and passed away shortly after six (6) days of her dental surgery.
• SE

  Stacey Ellis

  Aug 3, 2026
  1.0
  The most grotesque experience I’ve had with a Vet! When Dr “Elvis Presley” came in the room with his perfect hair spritzed or moussed into stiff position🙄He had zero empathy. Since the bill they first introduced was 2200 and I was struggling to figure out how to pay it, he decided I needed to consider quality of life. He claimed my dog would have to have an orthopedic surgeon to remedy her 2 broken left legs. Which he estimated could be an additional 4k-8k! Euthanasia came into play. I was balling and asking if there was any programs that could assist us….. none to his knowledge and very very very little effort to find out more! I decided to leave with a 660 bill that included no bloodwork at all! It was 3 am when we got home. At 8am I called and talked to a Vet in Summerville that took my baby the same day (Saturday)! Scheduled immediate surgery and 3 pins in the front paw and 1 pin in the back femur and my girl was ready to be picked up to come home by Monday! Oh, and 800 dollars later! NOT 4k-8k! AND the 800 was surgery, xrays, hospital stay (2days) and a follow up visit! SHAME ON SO CALLED PROFESSIONALS PRESENTING SUCH DOOM AND GLOOM AND DAMN NEAR MAKING ME FEEL LIKE EUTHANASIA WAS THE ONLY OPTION!
• JC

  Jayana Ellis Capel

  Aug 3, 2026
  1.0
  PLEASE DO NOT COME HERE. It’s so many reviews relating to the pressure to euthanize your fur baby. They are so true. My mom came in for an emergency visit for our pup. She escaped the yard and was found lying down not able to walk. We assumed hit by a car…. They came back with over a 2k bill for the visit saying they needed to amputate her back leg or saying we should euthanize her she’s be in too much pain. They did place a cast on her front and back legs. Imagine how hurt we were to hear that. Ended up finding somewhere else to go in Summerville GA & they said it doesn’t even look like she was hit by a car. She maybe was stomped or hurt by another wild animal. ALSO, there would have been no need to AMPUTATE OR EUTHANIZE HER !!!!! The vet in Summerville did an amazing job!! They said our baby didn’t even whimper or cry during & she is perfectly fine & alive. THANK GOD we didn’t move forward with euthanizing her. Also at more than HALF THE PRICE this dang place was going to charge!!!!! Not even reaching 1K. Please please please do not bring your fury baby here, that is beyond sick. Omg. Shame on them!!!!!

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