Banfield Pet Hospital

Reviews

• MN

  Mz Nkechi

  Jun 24, 2026
  5.0
  Some people have their issues with Banfield, however, I love this location!! This Banfield was originally located inside of Petsmart on Barrett Parkway, Now it is down the street in another shopping center. My Dogs have been patient here for many years. We love Dr. Reynolds; She has always been our go to doctor for all of our dogs!!! In the past couple years, we have had Dr. Aiken as well. He is great.!! My cups will be patient as long as they are there!! Thank you, Banfield main hospital!
• BS

  Beth Tyler Singletary

  Apr 12, 2026
  5.0
  I had an emergency with my cat, Luna. They had me come in right away. Staff and the vet were amazing. What a blessing to have banfield vet hospital! Thank you all for the promtness and kindness you showed me and my cat. Highly recommend them and their wellness plans.
• AA

  Alex

  Apr 4, 2026
  5.0
  Dr. Aiken is great. We went to 3 other Banfields before anyone mentioned my dog having glaucoma.
• JB

  Jasmin Buchanan

  Mar 26, 2026
  1.0
  The Banfield located on Barrett Parkway near the David’s Bridal is completely unacceptable. I came in for a simple walk-in service—anal gland expression—only to be told at 1:30 PM that they couldn’t do it until 2:30. Despite having a 2:00 grooming appointment, I rearranged my entire schedule based on their assurance that my dog would be seen at 2:30. When I returned at the agreed time, we were left sitting and waiting until nearly 3:00 PM, only to be told—casually—that they had no idea how much longer it would take due to having just one nurse on staff. No urgency, no accountability, no respect for my time. This level of disorganization and poor communication is beyond frustrating. I would never have gone out of my way to come back or delay my dog’s grooming appointment if they had been honest from the start. Instead, their incompetence forced me to reschedule everything, throwing off the rest of my evening—dinner, homework, and bedtime routine with my daughter. Banfield clearly lacks both professionalism and adequate staffing, and it shows in how little they value their customers’ time. I will not be returning to this location, and I would strongly caution others against relying on them for even the simplest services.
• RR

  Rosyanne Gallindo Rodrigues

  Jan 23, 2026
  5.0
  Everything was perfect! This is the best place to take care of my small lady! 🥰