Banfield Pet Hospital

Reviews

• DA

  David Andersson

  Aug 6, 2026
  2.0
  Be aware of their inaccuracies when it comes to time estimates. "Your dog will be ready in 15 minutes," 20 later minutes those 15 is just a number they say. Because it sounds good? Home delivery of medicine to dog, ”takes a few days” they said. Four days later it can take up to two weeks. Why didn’t they say so from the beginning?
• MW

  Melina Wade

  Jul 30, 2026
  4.0
  I’ve been taking Pickles here since we got him at just a couple months old. He is now 10. Love love love this place. They take such good care of him and I trust that they will treat him with the same love I would. Pickles loves it here as well, mostly bc of all the attention he gets. He loves being the center of attention. They have an amazing health care plan that includes the comprehensive exam and dental cleaning as well at just $65 a month. They have multiple plans depending on your pets needs. The part that I enjoy the most is when they call me to remind me that is time to make his appointments, I tend to forget sometimes. It’s connected to a Pet Smart so it’s also convenient to pick up items Pickles might need and buy him a toy after each of his appointments. I highly recommend this pet hospital for any pet owner. Your pet will be in magnificent hands. 🐶
• AR

  Andrea Guevara Rowland

  Jul 8, 2026
  5.0
  I love Banfield, their staff is super nice and friendly with Buddy and Jack. They keep reminding me when I need to take them for their vaccines, check ups etc.. and for the price I pay is worth it.
• MT

  M T

  Jun 25, 2026
  2.0
  Do not recommend taking your fur baby here by any means, I should have looked at alternative options. Her current vet (Chewy Vet Care) was booked up, but she had an eye issue that needed attention asap so I scheduled an in-room appointment here. A big draw for me was the name recognition and I almost took her here once before, so I had a coupon for a free exam emailed to me to use. I called them to find out which email to send vet records and the coupon to - which I was then put on hold for 10+ min… if I’m gonna be on hold that long it takes maybe 30 seconds to take me off hold and inform me you’re “locked out of the computer or email”… to me that would be common sense for customer service. I called back and was quickly told “I haven’t forgot about you!”. How would I have known? After settling the email, an hour or two later I got a call to see if we can take her in any earlier than her scheduled appointment which was 12:30pm… there was a surgery that had to be done supposedly on another patient. I said “yes we can leave now and be there in 15 min”. We got there about 11:45am and were told to drop her off and she’ should be ready by 5-5:30pm! My dog has bad anxiety in new places, so she wasn’t properly medicated for this long stay, but we had no other option but to leave her there to get proper care. After this less than satisfying visit, I can only compare Banfield to McDonald’s with the always broken ice cream machine. Go to somewhere else where they care more about your pet and time. My only reason for more than one star is because they did prescribe something for her eye issue, which to me is the bare minimum expectation of a ‘pet hospital’.
• JP

  Jon Pitcher

  May 20, 2026
  1.0
  Called ahead to specifically ask if I could get flea/tick medicine since i was out at home. I have taken my pet to another Banfield location but not this one. Was told it wasn’t a problem and preventative care could be picked up. (Especially since they had all my records) Show up only be told because I hadn’t brought my dog to THIS location, despite everything being up to date at the other banfield. I would need to have a full vet visit before they would let me buy flea/tick pills. 100% money grab to pay for a full visit when I was looking for something I can buy online and was just trying to keep my records at the vet clinic up to date. I will be finding a new place for my pet. Its all money and no care for the animal

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