Petco Grooming - Closed

Reviews

• NA

  Neha Aggarwal

  Jan 6, 2026
  5.0
  Always a great experience, my pet comes out looking so fresh and soft.
• RF

  Robert Furniss-Roe

  Nov 2, 2025
  5.0
  Nothing but great experiences. Staff really care and give great service and great results. Nothing is too much trouble for them. Would not go anywhere else.
• FK

  Franklin Key

  Dec 23, 2023
  3.0
  Store has wide variety of options for dogs of all sizes and the staff are always helpful and polite. I frequent this location as I am local and rather support my local brick and mortar over getting eveything online. They offer rewards through their Vital Care package which gives you a discount on many goods and services. One of the benefits of the Vital Care is discount on grooming. I have always leaned towards going to small businesses for my pets grooming needs, but decidied to give them a shot since I have always had a good experiences at this store. I made an online appointment and dropped off my pet at the groomers reception area. As this was my first time there, I had questions about what specific options they had, wait time, etc.The person who assited (omitting their name) seemed bothered by my questions and was more focused on getting my dog in then answering my questions. I did see they were very busy, so I working in simialir environment decided to stop asking questions and just come back at the given window of time. I returned and all went well, picked up my receipt, took it to front of store, returned back to pick up my pet. No bad service, no great service, just a service. Overall I have opted to not return. Not because I was treated badly, and the groomer did not do a bad job. My decision is strictly that the overall experience felt more like factory number game instead of a customer service experience. You are essentially a number and their objective is to charge you as much as they can and get the next person/pet and do the same. There is no personal attention or attempt to foster a relationship with the client, which is fine for some I suppose. As for me, I will seek a local groomer moving forward.
• AN

  Amy Nicole Naim

  Jul 12, 2023
  5.0
  our baby fur girl (and mommy!) always taken care of 100% thank you!
• RS

  Regina Santarcangelo

  Mar 21, 2021
  5.0
  It was Rosie's first grooming ever and Nubia was very kind to both of us and took great care of Rosie.

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