Banfield Pet Hospital® - Saint Augustine provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
This hospital cancelled my pets appointment and lied about the reasoning. I reached out to corporate and in doing so they cancelled my entire optimum wellness plan. Beware! I had a neutering appointment set up for my cat 3 weeks in advance and the day prior they decide to call me about 14 hours prior to my appointment saying the doctor got sick and cancelled it. Said it was more of an inconvenience for them. However the supervisor I spoke with the same day stated a surgeon just wasn’t scheduled. Which according to lawsuits seems to be the norm.
LB
Lisa Burns
Aug 1, 2026
5.0
My Vet Tech Hunter. The best! He is a rock star.
SF
Sandy Florez
Jul 25, 2026
5.0
Friendly professional and patient
PH
Phil Hantome
Jun 28, 2026
1.0
They don’t honor your appointment. I made an in-person appointment for my sick dog. Drove 45 mins to get there only to be told, sorry we don’t have a doctor to see your dog. They had no other opening for my sick dog for the rest of the day. Had to drive all the way home with my sick dog and find another vet. Never again!!
KZ
Kristine zobrosky
Apr 26, 2026
5.0
Everyone at Banfield st augustine is wonderful. They love my Khloe ... she loves all of them. You are so lucky to have such great people 💖
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What services are offered at Banfield Pet Hospital in St. Augustine?
Banfield Pet Hospital offers a variety of services including preventive care, vaccinations, dental care, parasite control, nutrition advice, spay/neuter, microchipping, DNA testing, and end-of-life care.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield Pet Hospital does not provide emergency care. However, they offer urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers if needed.
Can I get veterinary care online through Banfield?
Yes, clients with Optimum Wellness Plans® can access remote pet care advice and triage support 24/7 via Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan that includes exams, vaccines, early screenings, nutrition and dental consultations, and discounts on treatments. The plan automatically renews yearly unless paid in full at enrollment.
How can I schedule an appointment with Banfield Pet Hospital?
You can schedule an appointment online through their website or via the Banfield app using the provided scheduling links.
What are the operating hours of Banfield Pet Hospital in St. Augustine?
Banfield is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays 8:00 AM to 5:00 PM, and Sundays 10:00 AM to 5:00 PM. They are closed on major holidays like Thanksgiving, Christmas, and New Year's Day.
Are appointments required at Banfield Pet Hospital?
Yes, appointments are required for visits to Banfield Pet Hospital to ensure timely and attentive care for your pet.
What nearby pet services are available when visiting Banfield Pet Hospital?
Nearby you can find PetSmart offering additional pet products and services, which can be convenient for purchasing pet supplies before or after your veterinary visit.
What shopping options are available near Banfield Pet Hospital?
Nearby shopping includes Ross Dress for Less and Marshalls for clothing and department store needs, as well as ALDI USA for groceries and supermarket essentials.
Are there transportation services close to Banfield Pet Hospital for easier access?
Yes, James Executive Transportation Services is nearby, which can help customers access Banfield Pet Hospital conveniently.
Brand Certified Facts from Banfield Pet Hospital
This information is certified by Banfield Pet Hospital and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: