Banfield Pet Hospital® - Port St. Lucie Gatlin provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
very busy practice with kind staff and great care. We have taken our pets to Banfield Pet Hospitals throughout Florida for the past 20 years and have had great experiences.
EE
Eva
2 days ago
5.0
Excellent Always!
DD
DontScamPeople
4 days ago
1.0
Don’t sign up for their vip program - it doesn’t cover much and when you tell them you went to a different meet and to cancel they won’t and they will send you to collections
DB
Danielle B
5 days ago
1.0
Very disappointed with my experience
They are extremely strict about their rabies policy. My cat received his rabies vaccination in March 2026, but because I did not have the physical documentation with me, I was told he would not be treated unless I agreed to another rabies vaccination.
I was genuinely concerned about giving my cat another dose when I know he was already vaccinated earlier this year. I believe I have every right to ask questions and be concerned about my animal's health before consenting to another vaccine.
What upset me even more was how my concerns were handled. The nurse stepped outside the door and spoke with the doctor about how she felt about my concerns. Hearing this made me uncomfortable and made me question whether my cat and I were being treated with the level of care and respect I expected.
I even told them that I would have considered going ahead with the vaccine if they could explain the reasoning and if I felt comfortable that my cat was receiving appropriate care. I also asked for written documentation stating that Banfield was refusing to treat my cat unless I agreed to the rabies vaccination, but they would not provide that to me.
I understand that veterinary hospitals have policies, and I understand the importance of rabies vaccination. My concern is about communication, transparency, and being able to make an informed decision about my own animal's care without feeling judged or dismissed.
I left feeling extremely uncomfortable with the experience. I expected better communication and professionalism when I brought my cat in because I was worried about his health.
RH
Renee Hudson
Aug 18, 2026
1.0
This place is horrible they lied to me about the wellness program.. stay away
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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