Banfield Pet Hospital® - Port St. Lucie Gatlin provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
We trusted Banfield for 5 years and paid for their wellness plan the entire time. When our boxer became seriously ill, they misdiagnosed him, pushed for an unnecessary exploratory surgery, and missed the real issue entirely. Another vet discovered pancreatic cancer, and our dog passed shortly after. As we try to cancel our wellness plan after our dog’s passing, Banfield is demanding additional payment for a visit that was already covered and paid for under the plan. This company has no compassion and no integrity!!!!!!!!
AS
Alexander Santiago
Jun 12, 2026
1.0
This is the worst company you can deal with. this company report on my credit report a wellness plan that we never sing for. this stupid company is trying to ruin my credit and send to collection and account that they never called to let me know about any balance with them. Dont deal with this people that ruins your credit report. Thanks God I disputed on time and they coulndt validate the collection. Will never ever go to Banfields Hospital.
AR
Alicia Roti
Jun 8, 2026
5.0
Was very good. Pleasant workers and helpful.
MK
Michael Kohler
May 30, 2026
5.0
Love this place! Staff, vet technicians and vet are all very nice. We have the plans for both our dogs.
MH
Mary Hawes
May 16, 2026
5.0
Today, I brought my 9 week old Cane Corso pup, Fatima. We had such an amazing experience at Banfield Pet Hospital! Dr. Basil is absolutely incredible. She took the time to educate us about the Cane Corso breed and answered every question with patience, kindness, and genuine care. You can truly tell she is passionate about what she does, and beyond humble as a person.
The entire staff treated us like family from the moment we walked in, even though it was our very first visit. Everyone was welcoming, compassionate, and attentive to both us and our puppy. It’s rare to find a veterinary office that makes you feel this comfortable and cared for.
I highly recommend this office to anyone looking for a knowledgeable and loving veterinary team for their pets!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
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