Searching for general veterinary care for your cat or dog in the Sunshine State? If you live in Plantation, FL, look no further than Banfield Pet Hospital, located in the corner of the Veranda Shoppes. Whether your furry BFF needs microchipping, parasite control or a routine exam, the friendly veterinary team at Banfield in Plantation is here to help.
You can find our Plantation veterinary clinic near the intersection of NW 5th Street and North Pine Island Road, giving you convenient access to our store so you can drop off your pet for their appointment while running other errands. Whether you’re a new pet owner or have been around the block a few times, Banfield Pet Hospital wants to give you and your favorite fuzzball a reliable petcare experience.
I am extremely disappointed with the service at Banfield Pet Hospital in Plantation.
My cat has been diabetic for the past seven years and has been on the same treatment regimen with no significant changes. One of the main reasons I chose Banfield was because I was told that prescription refills would be valid for one year, which seemed reasonable for a pet with a stable, chronic condition.
Recently, I ordered my cat’s prescription food and insulin refill, only to find out that the prescription had been declined. When I called the clinic, I was told that my cat needed to come in for a glucose curve before they would authorize the refill, even though it has been less than a year since the last evaluation.
The front desk staff told me they would speak with the doctor and call me back the next day to let me know if the refill could be approved. That call never came. Instead, I had to repeatedly call the clinic myself, only to be placed on hold for 8, 15, and even more minutes at a time before eventually leaving voicemails that were never returned.
This level of communication is completely unprofessional and disrespectful. Delaying insulin refills for a diabetic cat is not a minor inconvenience—it can seriously impact a pet’s health. If the clinic’s policy is to require follow-up testing before the one-year mark, that should be clearly communicated in advance so pet owners can plan accordingly, rather than finding out only after a prescription is denied. I would definitely bring my cat for glucose check but now I really have hesitation about the level of communication I received.
I expected much better communication and customer service. Unfortunately, this experience has caused me to lose confidence in this clinic.
PL
P L
Jun 13, 2026
5.0
Good place
KK
KIHSWELLNESS
Jun 10, 2026
1.0
Brought my Shar Pei in to be checked for bloody diarrhea. I was given a quote for nearly $500. The receptionist brings my dog back, and reports that the Vet cannot see my dog bc she is allergic to Shar Pei's but she can instruct the nurse to do everything. Why would I pay Vet prices to have a Nurse treat my dog????
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the main veterinary services offered at Banfield Pet Hospital in Plantation, FL?
Banfield Pet Hospital in Plantation offers services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter, end of life care, microchipping, and DNA testing.
What are the operating hours for Banfield Pet Hospital in Plantation?
The hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturdays from 7:00 AM to 5:00 PM, and Sundays from 10:00 AM to 5:00 PM.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care. However, they offer urgent care advice during hospital hours and can provide referrals for emergency hospitals or specialty providers.
What is an Optimum Wellness Plan at Banfield?
An Optimum Wellness Plan is an annual preventive care package including exams, vaccines, early screenings, nutritional consultations, and dental care. It automatically renews yearly unless paid in full at enrollment and offers discounts on treatments not covered by the plan.
Can I get veterinary care online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote general pet care advice and support 24/7 via Vet Chat™ on the Banfield app.
How do I make an appointment at Banfield Pet Hospital in Plantation?
Appointments can be scheduled online through Banfield's website or app. The hospital requires appointments for visits, including in-room, drop-off, and virtual visits for those with Optimum Wellness Plans.
What nearby places can I visit while at Banfield Pet Hospital in Plantation?
Banfield Pet Hospital is located in the Veranda Shoppes shopping center, where you can visit Publix Super Market, Venetian Nail Spa, Anthony's Coal Fired Pizza, and Pei Wei Asian Kitchen among others.
Are there dining options near Banfield Pet Hospital in Plantation?
Yes, nearby dining options include Anthony's Coal Fired Pizza and Pei Wei Asian Kitchen, both offering convenient meals before or after your pet's appointment.
What hotels are located near Banfield Pet Hospital if I am traveling with my pet?
Nearby hotels include Sonesta ES Suites Fort Lauderdale Plantation, Staybridge Suites, and Staybridge Suites Ft. Lauderdale-Plantation, offering convenient accommodations for travelers with pets.
Does Banfield Pet Hospital in Plantation have facilities accessible to all customers?
Yes, the hospital offers wheelchair accessible restrooms and welcomes LGBTQ clients, ensuring an inclusive and accessible environment for all.
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