Banfield Pet Hospital

Reviews

• MB

  Michelle Brown

  5 days ago
  5.0
  Love this place and the team that help our animals, everyone here genuinely cares for these animals and it shows
• DS

  David J. Stewart

  Jul 8, 2026
  1.0
  I am very displeased with these people at Banfield's Pet Hospital located at 6251 N. Davis Hwy, Pensacola, FL 32504. I brought my cockapoo dog in recently for an eye scratch from a cat. They did a stain test, confirmed that her left eye is scratched, gave me some antibiotic eye drops, and then charged me $182.36. My dog peed blood while leaving, so I took her back and they did a urine analysis test, saying she likely has a urinal tract infection. They prescribed sulfamethoxazole and trimethoprim antibiotic liquid and charged me another $259.73. They charged me $147.66 for 4 ounces of sulfamethoxazole and trimethoprim liquid. But my dog refused to take the liquid. She won't let me put the syringe into her mouth. She refuses to eat yogurt or anything that I mix the liquid with. The vet suggested Fresh Pet and Farmer's Dog, which I spent $48 buying, but my cockapoo dog wouldn't touch any of it. Now they want another $98 (so that a vet tech, not even the doctor) can give her an antibiotic shot. Well why didn't they just do that in the first place, instead of wasting my time and money. I am on disability and don't have money to piss away because they don't know what they're doing. Why give a pet owner antibiotic liquid for their dog, especially for a cockapoo which breed are known to be picky eaters, that must be administered for 14 days, when they could have just given her one shot? They wasted $147.66 of my money! And from what I found checking around online, Banfield's Pet Hospital charged me the absolutely maximum cost they could for this medication. No mercy! I emailed one of the nurses yesterday about the problem. I mentioned that the only way I could get my cockapoo dog to take the antibiotics was mixing the medicine with a tablespoon of flavored yogurt. I asked if that was okay, and she relied: "Per Dr. Webb who is here today it is ok to give the antibiotics in yogurt." But that didn't work today, the dog is fussy. So, I emailed the same nurse back this morning asking what to do. A long eight hours later a different nurse replied and said this: "Dr. Siergiejczyk, who is our doctor today, stated that she would avoid giving Pickles flavored yogurt and the welches fruit snacks, as those can lead to her having gastrointestinal upset or even pancreatitis." Kindly said, they need to get on the same page. Nobody warned me yesterday about flavored yogurt. I also feel like they really take advantage of pet owners financially! They caused me to take a needless loss of $147.66 because no one bothered to tell me that I could have just paid for one antibiotic shot for my dog instead. They don't seem to know what they're doing at Banfield's Pet Hospital. They're not the ones taking the financial loss, I am! Money is too hard to come by to just be pissing it away trying different things. Dr. Webb asked me if I wanted pills or liquid. How should I know? He never mentioned any option about a shot, which would have been my immediate choice. And it's cheaper. I'm just frustrated by all this wasted time and money. It may not seem like a lot of money to them, but for a guy living on disability it sure is.
• CG

  Cody Gandy

  Jun 30, 2026
  1.0
  We took in a kitten we had just rescued from the street and brought him to Banfield Pet Hospital for a wellness exam to make sure he was healthy and receive any treatment he needed. Unfortunately, they failed to identify a ringworm infection. As a result, we contracted ringworm ourselves, had to visit the doctor, pay for our own medication, and disinfect our entire home. This has been a costly and frustrating experience that could have been avoided. On top of that, we felt pressured into purchasing a $600 wellness plan through aggressive sales tactics before our concerns about our kitten’s health were fully addressed. Based on our experience, I would recommend taking your pet to another veterinary clinic in the area.
• VS

  Vivien Stevenson

  Jun 5, 2026
  5.0
  I have taken both of my cats into this vet and have been met with nothing short of great service. Dr. Geritty is wonderful!
• SA

  Sheryl Alualu

  Jun 4, 2026
  5.0
  Owning a cat for the first time, It was necessary for myself to get on Banfield's Wellness plan. I can't fathom money I am saving to include reminders of what my cat needs to be in great health. Has made owning a cat and enjoyable experience. Staff at Banfield's obviously love their job in the way everyone assisted me in answering questions and in the way they handled my Kanji. Thank you Banfield in Pensacola Florida.

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