Shaffer Animal Hospital's mission is to provide superior medical care and demonstrate the utmost compassion for our clients and their companion pets. We are committed to using low-stress handling techniques and cultivating an environment that supports both the medical and the emotional well-being of our patients. It is also our expectation of our team members to exemplify the highest level of professional conduct in our service to our community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.