Vetco Total Care

Reviews

• JJ

  Jaida

  1 day ago
  1.0
  THIS VETCO IS A MONEY HUNGRY JOKE OF A VET. Please utilize another vet area for prescriptions. I was able to take my dog in March of this year for her yearly shots and prescription updates, but it was never told to me that emailing proof of each month for the prescription was needed in order for the prescription to be active so I essentially wasted $400 taking my dog here thinking that I would be good for the year to get prescriptions elsewhere. The policy of emailing each month of proof was never disclosed to me, and they also tried to say that the exam was completely invalid because it was a relief veterinarian that was providing the exam. That also should’ve been disclosed in terms of validity at the time of my visit and not four months later when I’m looking to receive medication for my dog. I declined any medication at the time because I already had some for my dog, but I didn’t realize that it would cost me so much later on or that I wasn’t doing something in order to not receive medication for my dog in the future. This vet truly only cares about your money and not about your pet being taken care of in a timely matter. Be aware.
• JW

  Jerry Watts

  Jun 25, 2026
  5.0
  Everyone is always friendly and timely. Big Chill Bob is not a fan, but, hey it has to happen
• MV

  Mikyla Vitek

  Jun 9, 2026
  1.0
  If I could give zero stars I would. I had an appointment for my cat and drove about 30 minutes across town in heavy traffic because this was the location connected to the voucher I had. I was coming straight from work had tried to leave early and rushed to get there, but I arrived about 13 minutes late and was told they could no longer see him. I understand that schedules matter, but the way it was handled felt very cold and inflexible especially for a veterinary clinic. My cat is newly adopted, very stressed, and cried the entire way there. So having to turn around and take him home without being seen was really upsetting.
• AA

  Ava

  May 12, 2026
  5.0
  Thank you Dr. Jose Javier Ortiz Bouyett and the two women at the front for taking such amazing care of Kit Kat!
• TT

  TJ Blum (TJ)

  May 11, 2026
  5.0
  Great experience. I used the 1st time customer voucher for my newly adopted dog. Doctor Ortiz was excellent and very informative. Stephanie the vet tech was kind and courteous. I got the lab results within 48 hours.