Vetco Total Care

Reviews

• AA

  Ava

  May 12, 2026
  5.0
  Thank you Dr. Jose Javier Ortiz Bouyett and the two women at the front for taking such amazing care of Kit Kat!
• TT

  TJ Blum (TJ)

  May 11, 2026
  5.0
  Great experience. I used the 1st time customer voucher for my newly adopted dog. Doctor Ortiz was excellent and very informative. Stephanie the vet tech was kind and courteous. I got the lab results within 48 hours.
• KF

  Kayla Fox

  Apr 26, 2026
  2.0
  Sad because we made an appointment online days before and left (without being seen) about 35 minutes after our appointment time was scheduled. The clinicians served walk-ins before us. So then what’s the point of making an appointment? If you’re going to have an appointment system, please honor it. And maybe space the online options out more than 5 minutes apart to give yourselves breathing room. Clinicians didn’t check us in or acknowledge us. Two stars because the clinicians had to deal with poorly behaved dogs.
• KK

  Kim Keyser

  Apr 14, 2026
  5.0
  I had an appointment for my geriatric Puggle requesting an end of life evaluation. My tech Antriez (sp?) was prompt, and very patient while I explained my objectives for my beloved pup. I requested to be present during the evaluation. After a moderate wait time, Dr Rodriguez arrived in the exam room. She introduced herself, and she was gentle and efficient in her exam. she conveyed to me that all of my boy's behavior was normal for a dog of his breed and age. she told me that his bloodwork from our visit in November had shown signs of kidney disease, which is irreversible. Dr. Rodriguez approved my request for euthanasia. I felt relieved and thanked her for her patience and compassion. I was allowed time with my boy while the vet and tech prepared for the procedure. I was given details of cremation and memorial items and decided on a manageable option. The procedure itself was quick and efficient. I am so very grateful for the professionalism and compassion of the Vetco team at Lee Vista. They made a difficult decision and loss a bit more bearable.
• FM

  Fred Madden

  Apr 13, 2026
  1.0
  $146.00 for anal glands. Ridiculous!!!!! My dog needed his glands done which normally is part of grooming, but I took him to Vetco to have them done and it was $146.00. I was told he needed a physical to do it. Why? Then they were done with the physical and glands in 15 minutes for the vet to tell me he's fine just his glands were impacted. Duh! That's why I brought him in. Nothing but a money grab. Never going back for supplies or vet services.