Toledo Blade Animal Clinic

Reviews

• CJ

  Courtney Jankowski

  Aug 24, 2026
  5.0
  I am so very grateful for this vet! My kitty got outside and was injured pretty bad. They got him an emergency visit the same day I called. Everyone from the front desk, to the vet assistants, especially Dr Lauren were kind and very helpful. I was so worried I wasn’t going to be able to afford to help my kitty based on previous vet experiences but all fees were fair, and they did not push anything on me, only doing necessary procedures. Thank you Toledo Blade Animal Clinic for your help with my Mooney cat! I will recommend this vet to everyone.
• VQ

  Vivianne Quinones

  Aug 10, 2026
  1.0
  After being a loyal client of Toledo Animal Hospital in North Port , Fl for seven years, I never expected to be treated with such disrespect and complete lack of compassion. I arrived 13 minutes late to my dog’s appointment because I had to wait for a caregiver to arrive and take over the care of a disabled family member. This was not a matter of poor planning or carelessness—it was a family responsibility that was beyond my control. Instead of being met with understanding, the receptionist immediately told me I would have to reschedule because I was 13 minutes late. Her tone was rude and dismissive, and there was absolutely no empathy for my situation. What made the experience even more upsetting was that another client generously offered to give me her appointment time. The receptionist refused, saying the veterinarian was already running behind schedule. If the doctor was already behind, I don’t understand why there wasn’t any flexibility for a loyal client facing an unexpected caregiving situation. I asked to speak with the manager, hoping she would handle the situation more professionally. Unfortunately, she was even less helpful. Rather than listening or trying to resolve the issue, she was defensive, dismissive, and showed no interest in finding a solution. Her attitude turned an unfortunate situation into a terrible customer service experience. Policies are important, but compassion and professionalism matter just as much—especially in a veterinary practice where clients are often dealing with stressful situations. After seven years as a loyal customer, I left feeling disrespected and unappreciated. Sadly, I can no longer recommend Toledo Animal Hospital based on the way I was treated. I hope the owners review how patients and their families are treated and invest in better customer service and empathy training for their front office and management.
• YI

  Youssef Issa

  Jun 23, 2026
  1.0
  This place is horrible. I call in to schedule an appointment for my dog that has cancer. And first thing they are saying before even asking me about anything is we charge $70 dollar deposit for appointments the lady said on the phone. I asked why she says you can go somewhere else if you don’t want to pay it! Clearly shows they don’t even care about your animal. More worried about a $70 non refundable deposit than checking and seeing what is wrong with your dog! So I called a different clinic they were amazing on the phone no deposit required. And the difference in tone of voice on the phone you can tell they care about doing their job right and your animal. Island animal hospital in Venice is where I would go if you are in this area!
• AD

  Aldona Dz.

  Jun 19, 2026
  2.0
  I moved my pets to a different clinic because I felt this one had become too focused on extra charges. In addition to paying for office visits and heartworm testing, I was charged a fee just to receive a written prescription, including for heartworm medication. The clinic only provided a paper prescription that I had to mail to the pharmacy myself, which felt outdated and inconvenient. I have since found a better clinic that does not charge extra for prescriptions and sends them directly to the pharmacy of my choice. The overall process is much more convenient and customer-friendly.
• RW

  Rodney Wood

  Jun 3, 2026
  5.0
  Always pleasant, very caring, even called 2 days later to check up on my dog. Best vet around..

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