Petco

Reviews

• OS

  Olivia Shopps

  5 days ago
  1.0
  Bearded dragons are strictly solitary animals. It broke my heart to see this one with a missing arm, bleeding leg, and a peice of its tail missing. I saw it enclosed with another bearded dragon and it attacking this injured one, and it seemed so stressed and breathing very hard. There's no point in complaining or reporting this to low level employees since there's not much they can do about it, they're just taking orders from higher up. I just hope that pet co as a company, who state "animals come first" would know how to meet the basic need of an animal they're choosing to keep at their store. Not to mention the guinea pig enclosure and the mice also seems extremely over packed. It's ironic to see how the $2 sale section was provided more space than these animals. These poor and beautiful creatures deserve better and I would not support this disgusting corporation.
• LP

  Lorena puentes

  Aug 4, 2026
  1.0
  I waited at the register for over 10 minutes, and when she finally came up, they didn’t have the product displayed on the shelf, which took me a lot of time to find. It’s a joke, and the service is horrible.
• CA

  C Allen-Zubi

  Aug 3, 2026
  5.0
  Great staff, very helpful and smiled! They have it all right here. When it comes to my Pets (2 dogs, 1 cat etc) I need to see and FEEL the materials and for toys, I want to know where they were made!
• IA

  Iuliia Andriushina

  Jul 27, 2026
  5.0
  I had a great experience at Petco North Miami. I signed up for the beginner training class for my new puppy, and I’m so grateful to our trainer, Marcelo. He is incredibly patient and explains everything clearly and in a way that’s easy to understand. The classes have been very helpful, and I really appreciate all his support. We also used the grooming service for our puppy’s first nail trim. The employees were kind, gentle, and handled everything with great care. The service was excellent, and the whole experience was very positive. I highly recommend Petco North Miami. Thank you to the entire team!
• MS

  Max Steingart

  Jul 12, 2026
  5.0
  A Message of Praise for an Outstanding Petco Employee My wife and I recently visited your store to purchase a new harness and leash for our Labradoodle. Your store manager directed one of your staff members to help us, and I simply can't say enough about how outstanding he was. Over the past eight months, we had visited two of their competitors looking for the same items. The service and assistance we received at both stores were disappointing and ineffective. The experience at Petco was completely different. Your employee was patient, knowledgeable, and genuinely interested in helping us. He took the time to show my wife the different options, explain them, and—most importantly—personally helped fit the harness on our Labradoodle so we could walk out of the store knowing it was the right fit. None of your competitors did that. I was so impressed that I made a point of telling the store manager personally how great this young man was. I also understand that he trains dogs, which helps explain his knowledge and professionalism. I've purchased from Petco online before, but after this experience, I'll also be telling my friends about the exceptional service we received in your store. Employees like this are what separate a good company from a great one. Give this young man a raise, a bonus, or make him Employee of the Month—because he earned it! My experience with Petco was outstanding.

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