Animal Eye Guys - Miami Gardens

Reviews

• EV

  Elena Velkhovatskaia

  May 6, 2026
  1.0
  I am very disappointed with the way my dog’s urgent medical situation was handled by the clinic’s front desk staff. My 7-month-old Maltese puppy has glaucoma, a serious condition that can lead to permanent vision loss. We already had an appointment scheduled for May 18, but when his second eye became inflamed, I brought him in immediately because of the urgency of the situation. I was told this was considered an emergency, yet the response from the front desk was cold, dismissive, and lacked professionalism and compassion. At no point did I feel that the seriousness of my dog’s condition was treated appropriately. As an existing client who has already invested significant time and money into my dog’s treatment, I expected much better communication, empathy, and urgency from the administrative staff. I hope the clinic takes this feedback seriously and improves the way urgent cases and concerned pet owners are treated.
• AA

  Anthony

  Jan 26, 2026
  4.0
  The doctors and staff at Animal Eye Guys are truly excellent…knowledgeable, compassionate, and clearly dedicated to the animals they treat. Unfortunately, the wait times are consistently very long, which can be frustrating and stressful for both pets and owners. If the scheduling and flow were improved, this practice would be outstanding (5 stars).
• EL

  Ella L

  Dec 17, 2025
  1.0
  My trouble is that they don’t update on Google that this location is not open on Wednesday’s and Thursday’s. It was really difficult to get through to anyone at all of their Sth Florida locations - after multiple tries, Fort Lauderdale lady picked up and told me they are short staffed and they rotate vets. Bird Rd location will be closed on Friday. I needed an urgent appointment but they were not able to accommodate us, the lady on the phone expressed zero concern for how serious my dog’s eye problem is (happened very fast, she’s only a 4lb Yorkie). Given that they have 5 locations, and I was willing to drive up to any - needles to say I was disappointed. I called around and Dr Tucci in Homestead was the only one that understood the problem and she’s making room for us tomorrow at 8am. It’s a long drive from Miami Beach - but we are going there with a grateful heart