Banfield Pet Hospital

Reviews

• CG

  Chaz Gallo

  Aug 19, 2026
  5.0
  Everyone was awesome, took the time to review all the results and good bedside manners.
• NM

  Nicole Moham

  Jul 30, 2026
  1.0
  If I could give this place zero stars, I would. I only gave one star because I had to. My experience was extremely disappointing. My cat had a severe bacterial urinary tract infection and was clearly in pain. Since the veterinarian he saw the previous day wasn't in the office, they refused to prescribe the medication he urgently needed—even though another veterinarian was available who could have reviewed his records and provided treatment. Instead, they insisted that I bring my sick, uncomfortable cat back for another appointment just to see a different doctor before they would prescribe the medication. To make matters worse, they charged me for another office visit. All I wanted was for my cat to receive the medication he desperately needed so he could get some relief. I chose this clinic because it was close to my home, knowing that my cat does not travel well and becomes extremely stressed in the car. Unfortunately, what should have been a simple and compassionate situation turned into an unnecessary, expensive, and frustrating ordeal. I understand that veterinary clinics have policies, but when an animal is in obvious pain, I expected more compassion and a willingness to help. Based on my experience, I cannot recommend this clinic.
• JE

  Jennifer Elias-Lopez

  Jul 24, 2026
  5.0
  I can't say enough good things about the team here. Every visit has been a positive experience because everyone is so kind, compassionate, and professional. A special thank you to Rebecca, Michelle, Jamila, and Dr. Boktor for always taking such wonderful care of my dog, Friday. They treat her with so much love and patience, and it's clear they genuinely care about her health and well-being. They never make us feel rushed, always take the time to answer my questions, and provide excellent advice on how to care for her at home. I highly recommend this location to anyone looking for a veterinary team that combines professionalism with genuine compassion. Thank you all for everything you do for Friday!
• JC

  Jeni Church

  Jul 6, 2026
  5.0
  Dr. Kajatt was the most professional and caring vet i could ask for when we had to have our dog put to sleep. She was very gentle with our sweet baby and was very sympathetic with us. Banfield is very lucky to have such a wonderful vet as her. I will continue to use the Margate hospital when I adopt another dog as long as she is there.
• TV

  Tameko Vassell

  Jun 24, 2026
  1.0
  BE AWARE PLEASE!!!!! This is for the ones like me.. Don't be fooled by Banfield's wellness plan, it is a mere scamm to get you tied up into something you can't get out of, something that anyone apart from the person who signs the contract with Banfield can add money to without you being notified, a scamm that if you tried canceling they will rack the charges up even higher than what other places usually or the market rate, there have been over a thousand BBB complaints of their misleading information as it pertains to the wellness plan and past class action lawsuits don't be like me. On June 8th I took my dog there to get a Cytopoint injection as i always do at other vets, but due to the increase in cost I read the reviews and asked the cost at Banfield Margate Fl and it was fairly reasonable, took my dog in i was introduced to their wellness plan, I was a bit iffy at first and rightly so should have went with my first instinct, but what caught me was the fact that I can take my do in as much as I wanted to at no cost , have blood work done, ect at a discounted rate of $87 monthly, as a lover of dogs including mines i was immediately sold, I was also informed that i could get his teeth cleaned without any additional cost so long as i bring my dog in on June 20th @ 7:15am, I accepted the appointment and was told that if i don't take him in that date I would have to redo his blood work out of pocket, I did take him in but not me personally, now remember i said I signed the contract no one else was listed, I accepted the appointment no one else did. My dog was dropped off and apparently whomever dropped my dog was told there will be an additional charge, remember back in the statement I was told there would be none if taken in on june 20th, and of course that was a lie. When I arrived to pick my dog up i was informed that I had a charge of $77 , mind you they had my number and I always and I mean always answer my phone so long as I'm alive, they took the authorization of the person who dropped my dog off for the additional charges, now there is where they violated the contract that I SIGNED!! and took away my right to decline, have I was informed at the time of drop off of the extra charges I would have immediately declined and canceled the plan at that point along with the appointment, but i was erased from the picture because I wouldn't have agreed to it, after the additional cost constantly being thrown at me I got irritated and the vet called the cops on me which in return told the it was a civil matter but at the Sametime trying to convince the cops that whomever dropped my dog off is considered and authorized person, again I SIGNED THE CONTRACT WITH BANFIELD NO ONE ELSE. BE AWARE !!!!!

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