Petco

Reviews

• ML

  Melody Lugaro

  5 days ago
  5.0
  I usually take my Olde English Bulldog to the Vetco on Vineland due to her bad allergies, but recently found out there’s a new location in Poinciana which is near me. I decided to try them out and OMG well deserved 5 stars! I can’t thank vet tech Toia enough! I had called yesterday in tears worried about my dogs condition. She immediately calmed me down and helped me make a plan for next day visit. During our visit she treated us like family and was so caring. For sure I will continue to take my dog to this location cause of her. Thank you Toia! From PepperDbully & her mum 😂💖🐶🐾
• NV

  Na Voyde

  Sep 29, 2026
  1.0
  Do not go here to buy reptiles! This is so sad. Bearded dragons should not be housed together. These are damaged to the point they should be free. If you need them gone please make them free. This is so sad. I'm concerned if an inexperienced person buys one and it dies due to potential infections due to the tails being bit and the dragons are not taken care of properly in this set up.
• JA

  Julie Arencibia

  Sep 26, 2026
  5.0
  First time coming to the vet services at petco and it was great. I was given all the information I needed. They made sure I understood everything that was going on and that my puppy felt safe and comfortable
• MV

  Marlenny Valoy

  Sep 19, 2026
  1.0
  People beware! I was told they take Care Credit on vet services, but they wouldn't take it. Wouldn't offer a payment plan or work with me to pay the large balance due. Got the police called as it was framed that I didn't want to pay the balance which was false. Highly disappointed that this is how people of color are treated at this location. Never going there again!
• DB

  Darlene Blount

  Sep 2, 2026
  1.0
  Will never come here again. Very poor customer service! Purchased $38 dog chews that turned out to be the wrong item. Tried to return them unopened less than 24 hrs later. They refused to take them back because I did not have the paper receipt (cashier failed to put it in the bag) and the purchase wasn’t in the system (cashier didn’t instruct me to enter my phone number). I offered to show them my Apple Pay proof that I had paid for them the day before but they still refused. Samantha was very rude. Never again, Petco in Poinciana!