Animal ShelterAdult Education SchoolPet Adoption Service
The Jacksonville Humane Society (JHS) is a local, independent non-profit in Jacksonville, FL.
JHS was founded in 1885 to serve Jacksonville and outlying areas in an animal control capacity. In 2005, JHS officially became a no-kill shelter. Shortly after, a coalition was formed to make Jacksonville a no-kill city. In 2014, the goal became a reality and Jacksonville became the nation’s largest no-kill city.
JHS opened our new Adoption, Education and Pet Help Center in 2017 on our Beach Boulevard property. JHS first moved onto this land in 1920 and has been operating on its grounds since. A fire in 2007 destroyed most of the property but with the support of our community, donors, and friends, the new building is now open.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.