Banfield Pet Hospital

Reviews

• KH

  Kendra hall

  Sep 15, 2026
  5.0
  There are good veterinary teams, and then there are teams that become FAMILY. ❤️ The team here is truly exceptional. From the moment we walk through the door with our Bella, we can feel how much they genuinely care about her. They don’t treat her like “just another pet” or another appointment on the schedule—they know her, they love on her, they pay attention to the little things, and they make us feel like she matters. What I appreciate most is that they don’t just care for Bella; they care about us as pet owners, too. They take the time to educate us, explain things, answer our questions, and make sure we understand how to give Bella the best care possible. That means so much because being a pet parent comes with plenty of questions and worries, and having a team you can trust makes all the difference. Over time, they have become more than the people who take care of our dog—they have become part of our extended family. I can honestly say that leaving Bella in their hands gives me peace of mind because I know she is being cared for with genuine compassion, patience, and love. Bella is more than a pet to us—she’s family. And we are incredibly grateful to have found a team that treats her that way, too. ❤️ Thank you for loving our girl, educating us, and always making us feel like we’re part of the family. We appreciate every single one of you more than you know! 🐶❤️🐾
• JL

  Judah Lupisella

  Sep 12, 2026
  5.0
  Amazing experience with Dr. Hupp, Kim, Monica, and all the vet techs and staff! My boy was suffering and they had such patience with me and helped walk me through the process without pressuring me which was a relief. Thank God he’s good now! 5/5 highly recommend ⭐️⭐️⭐️⭐️⭐️ Jesus loves you! Have a blessed day! Thank you for everything!
• DL

  Debbie Luce

  Jul 29, 2026
  5.0
  Colbie our French bulldog had been in a car accident and the whole team could not have been more attentive or helpful. They were excellent at tending to him in an emergency situation.
• AR

  Andrea Rivera

  Jul 19, 2026
  5.0
  I cannot thank the team at Banfield enough for the incredible care they gave my dog, Maui. He was dealing with ear infection, and they did an amazing job diagnosing it quickly and getting him on the right treatment plan! Thank you again! 🐶
• HS

  Hailey Sharp

  Jul 12, 2026
  2.0
  All of the front desk staff that I talked to were so sweet and helpful. I brought my cat here after she was diagnosed with CKD at the shelter to get some information about how to administer fluids at home. I needed guidance on how much to administer and how often based on her levels. When I was talking to the vet tech, I felt like I wasn’t being listened to and she was just checking off boxes. She asked the same questions multiple times I’d already given her answers to and spent most of the time trying to push me to do tests/vaccines/boosters than listening to the medical issues I was most concerned about. I felt like once they realized I wasn’t going to drop 100s on tests she already had done at the shelter, it became a rush to get me out. They did the exam in the back (only place I’ve not been in the room for the physical) and then the vet came in and showed me how to do the fluids and said “if you’re confused, just look it up on YouTube”. I was asking questions about how much/often to give fluids and her answers weren’t comforting at all. She told me I could give 100-150mL every 1-2 weeks, and just if I “feel like it’s enough” then don’t give her more. My cat has stage 3 CKD. There are people who give that amount of fluids daily based on their levels. Maybe it’s a better vet if you come in willing to drop a ton of money. But otherwise, you’re just another person they’re trying to get out as quick as possible. Not to mention their office visit is as much as going to a much more reputable vet.

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