Banfield Pet Hospital

Reviews

• DL

  Debbie Luce

  Jul 29, 2026
  5.0
  Colbie our French bulldog had been in a car accident and the whole team could not have been more attentive or helpful. They were excellent at tending to him in an emergency situation.
• DS

  Deborah Sayah

  Jul 22, 2026
  5.0
  Staff was friendly and helpful.
• AR

  Andrea Rivera

  Jul 19, 2026
  5.0
  I cannot thank the team at Banfield enough for the incredible care they gave my dog, Maui. He was dealing with ear infection, and they did an amazing job diagnosing it quickly and getting him on the right treatment plan! Thank you again! 🐶
• HS

  Hailey Sharp

  Jul 12, 2026
  2.0
  All of the front desk staff that I talked to were so sweet and helpful. I brought my cat here after she was diagnosed with CKD at the shelter to get some information about how to administer fluids at home. I needed guidance on how much to administer and how often based on her levels. When I was talking to the vet tech, I felt like I wasn’t being listened to and she was just checking off boxes. She asked the same questions multiple times I’d already given her answers to and spent most of the time trying to push me to do tests/vaccines/boosters than listening to the medical issues I was most concerned about. I felt like once they realized I wasn’t going to drop 100s on tests she already had done at the shelter, it became a rush to get me out. They did the exam in the back (only place I’ve not been in the room for the physical) and then the vet came in and showed me how to do the fluids and said “if you’re confused, just look it up on YouTube”. I was asking questions about how much/often to give fluids and her answers weren’t comforting at all. She told me I could give 100-150mL every 1-2 weeks, and just if I “feel like it’s enough” then don’t give her more. My cat has stage 3 CKD. There are people who give that amount of fluids daily based on their levels. Maybe it’s a better vet if you come in willing to drop a ton of money. But otherwise, you’re just another person they’re trying to get out as quick as possible. Not to mention their office visit is as much as going to a much more reputable vet.
• DU

  Diana Ugljesic

  Jun 14, 2026
  2.0
  I am concerned that Banfield tried to sell me SANOS dental sealant for both of my dogs for reasons that do not seem appropriate. For my first dog, I was told the product was recommended because of a cavity. While I was researching the product, I received a call about my second dog and was told the same product was recommended because of periodontal disease. After looking into SANOS dental sealant, I found that it is intended to help prevent plaque and tartar buildup, not treat cavities, periodontal disease, or enamel erosion. When I questioned the recommendation, the technician told me she did not know much about the product and that I would need to speak with the veterinarian. The veterinarian then stated that my dog did not have a cavity but had enamel erosion instead, which is also not a condition this product is designed to treat. It concerns me that the same $160 product was recommended for different dental conditions that it does not appear to treat. This felt more like an upsell than a medically necessary recommendation, and I believe pet owners should be given accurate information before being asked to pay for additional services.

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