Vetco Total Care

Reviews

• KP

  Kathy Purcell

  Aug 20, 2026
  1.0
  Terrible service took 4 days to contact never returned any calls closed Friday Saturday Sunday and Monday???? Come on!!! I got locked into this through the stupid app now I’m stuck for a 1 year contract m add jes me feel extremly uncomfortable bring my pets to you fir care
• AB

  Austin Bruin

  Jul 28, 2026
  1.0
  I can’t even get a hold of someone for my vet records the phone never works
• AA

  Abu Ayal

  Jun 22, 2026
  1.0
  Terrible service. I booked an appointment online as instructed and called ahead to confirm that my dog would receive his vaccination. On the phone, they immediately dismissed my appointment, claiming the online system was wrong and refusing to honor it. Instead, they said I’d have to wait another week and a half for an appointment. When I asked to speak with a manager, I was only put through to a vet tech named Sebastian. He stated that his boss, Jamie Coswell, was not available to come to the phone. The store manager, Bill, was supposedly in a meeting and was mot available either. To verify their claim, I called corporate and other stores, who confirmed that the excuse I was given was nonsense. They were very rude, dismissive, and a completely Unprofessional. I expect far better service when it comes to my pet’s care.
• JB

  January Bolen

  Apr 29, 2026
  5.0
  Staff is very friendly and knowledgeable. We love it here😊
• SR

  Susan Rezanka

  Apr 17, 2026
  5.0
  I cannot express how wonderful Petco is on Cleveland Ave, Ft Myers. From the receptionist Anjelica (excellent customer service) to the caring & kind Vet Technicians Valerie & the awesome manager Jainice. I was very distraught worrying about my sick cat Coco, Not only did they take excellent care of her they put me at ease as well. I highly recommend taking your pet to Petco for loving caring treatment. They are very reasonable as well. Thanks to all the staff. I so appreciate everything you do for me and my Coco!!